# Service bulletin B611120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10175282
- Published by NHTSA: 2020\-05\-18
- Manufacturer's number: B611120
- Manufacturer's date: 2020\-04\-01
- NHTSA component: STRUCTURE; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors \(when the function is activated\) do not fold in CAUSE Due to a software error on the Body Domain Controller \(BDC\) it identified the remote control as being inside even though the remote control is actually located outside the vehicle. This caused the doors to be locked without securing the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175282-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175282-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Latches and locks

## Vehicles listed

- 2019 to 2020 BMW 330I
- 2020 BMW M2
- 2020 BMW M340I
- 2019 to 2020 BMW X5
- 2019 to 2020 BMW Z4

## Recalls for the same vehicles and component

- [2022202](/recalls/tc/2022202.md), 2022-04-20: Structure
- [19V755000](/recalls/nhtsa/19V755000.md), 2019-10-23: STRUCTURE:BODY:TRUNK LID

## Other bulletins for the same vehicles and component

- [B010226DCS](/bulletins/11036453.md), 2026-08-28, Other: STRUCTURE:BODY. BMW Notice of the Court’s Final Approval for Shark\-Fin Antenna Settlement \(X3, X4, X5, X6, X7\)
- [B010226](/bulletins/11036388.md), 2026-08-27, Service bulletin: STRUCTURE:BODY. Rear Roof Antenna Shark Fin Cover Sealing Issue
- [B510726](/bulletins/11035400.md), 2026-07-31, Service campaign: STRUCTURE:BODY. In the affected vehicles, an incorrect screwlocking device \(circled\) may have been usedfor the mounting bolts of the door latch locks.
- [B010226](/bulletins/11033030.md), 2026-06-01, Warranty extension: STRUCTURE:BODY. SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty
- [B640320](/bulletins/11032741.md), 2026-05-18, Service bulletin: STRUCTURE:BODY. The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on".
- [B010325](/bulletins/11030060.md), 2026-03-13, Warranty extension: STRUCTURE:BODY. The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in\-service / delivery date.
- [B410725](/bulletins/11027766.md), 2026-01-23, Service bulletin: STRUCTURE:BODY. While driving on a smooth and/or unevenroad, a “cracking” sound is heard from therear wheel arch area \(highlighted in orange\) on either the right or left side.
- [B410725](/bulletins/11022101.md), 2025-08-24, Service bulletin: STRUCTURE:BODY. While driving on a smooth and/or uneven road, a “cracking” sound is heard from the rear wheel arch area \(highlighted in orange\) on either the right or left side.
- [B511223](/bulletins/11020911.md), 2025-07-28, Warranty extension: STRUCTURE:BODY. After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottom active air flap is obstructed or blocked.
- [B010825](/bulletins/11018730.md), 2025-05-31, Warranty extension: STRUCTURE:BODY. A vehicle listed above may arrive with a Check Control Message \(CCM\), and/or malfunction indicator lamp\(MIL\) illuminated. After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps \(aka “blinds”\) and/or the housing.

JSON: [/v1/bulletins/10175282](/v1/bulletins/10175282)

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