# Service bulletin 21\-026\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10175176
- Published by NHTSA: 2020\-05\-18
- Manufacturer's number: 21\-026\-20
- Manufacturer's date: 2020\-03\-27
- NHTSA component: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING

## NHTSA's summary

Flash: Transmission Control Module \(TCM\) Updates This bulletin involves reprogramming the TCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation, a technician may find oneor more of the following Diagnostic Trouble Codes \(DTCs\) have been set:P0780 \- Gear Shift Malfunction. P1DD2\-00 \- Torque Request Signal From TCM Denied. Customers or technicians may experience the following:Transmission will be placed into Limp\-in mode. While driving at 65 kph \(40 mph\) a bump will be felt and the RPM will jumpto 4000 RPM.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175176-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175176-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Lighting, Transmission and driveline, Software

## Trouble codes named

P0780, P1DD2

## Vehicles listed

- 2019 JEEP RENEGADE

## Recalls for the same vehicles and component

- [19V287000](/recalls/nhtsa/19V287000.md), 2019-04-10: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [08\-229\-22](/bulletins/10229805.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi\-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
- [0809921](/bulletins/10212486.md), 2022-05-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
- [S2008000125 Rev.](/bulletins/10188741.md), 2021-03-15, Service bulletin: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Low Beam Headlamp Out Message Displayed On EVIC Intermittently. DTC B162F\-64 Or B1638\-64
- [08\-067\-20 REV. B](/bulletins/10187714.md), 2021-03-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive\(s\) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may experience one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition \(VR\), it will not recognize these locations.VR can not find street names / location in Catalan language \(present in Barcelona area and nearby\). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live\>Jeep Skills\>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt.The audio/sound will continue to work properly for the chimes and touchscreen beeps. Lost preset issue. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work. If the vehicle has been turned off for a long time, the settings for auto folding side mirrors is turned off \(2018\). Radio resets intermittently \(2018\). Radio display screen locks up \(2018\). Park assist chime will continue to chime, after the vehicle is turned off \(2018\). Radio will display the incorrect speed limit in kph, when approaching a road speed camera \(2018\). Uconnect Live feature may not function properly \(2018\).
- [08\-067\-20 REV. A](/bulletins/10184769.md), 2020-12-28, Service bulletin: EQUIPMENT; STEERING; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; SEATS. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition \(VR\), it will not recognize these locations.VR can not find street names / location in Catalan language \(present in Barcelona area and nearby\). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live\>Jeep Skills\>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.
- [08\-067\-20 REV. A](/bulletins/10184469.md), 2020-12-21, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition \(VR\), it will not recognize these locations.VR can not find street names / location in Catalan language \(present in Barcelona area and nearby\). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live\>Jeep Skills\>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.
- [S2008000154](/bulletins/10183032.md), 2020-11-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. B1053\-64 RFHM \(Kin Communication\) \- Signal Plausibility Failure Set In The RF Hub. EVIC Displays Service Passive Entry
- [S2008000130](/bulletins/10180233.md), 2020-09-28, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
- [S2008000010](/bulletins/10178642.md), 2020-08-24, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- [S2008000073](/bulletins/10176540.md), 2020-06-22, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

JSON: [/v1/bulletins/10175176](/v1/bulletins/10175176)

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