Service bulletin 08-025-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

RAN RAP RAJ RAG and RSD Radio Software Enhancements This bulletin involves reprogramming the radio with software level MV-002.010.041.The customer should be informed that after the reprogram, the radio will need to have the phones paired to the Entertainment Telematics Module (ETM). The operative details for pairing telephones and settings are shown in the Owner Handbook of the infotainmentmodule. Some customers may experience one or more of the following:Voice commands not recognized, especially in SiriusXM®. Can?t select certain character in navigation, character grayed out. Tweeter noise during audio streaming. Ipod Nano® not recognized. Voice recognition does not work when setting an address in Spanish. Navigation takes too long to recover after losing satellite signal. Certain Android® phones have reduced Bluetooth® functionality. Display is stuck on black screen. Display frozen on Alfa Romeo logo. Radio intermittently reboots. Oil level displayed on the ETM is incorrect. Auto-play does not maintain ?ON? status after the network goes to sleep. Park Assist Module (PAM) graphics stayed on screen even after dismissing via Rotary Pad. Loss of favorite contacts. Lane Departure menu option available in a vehicle without the lane departure warning option. Some technicians may experience an error when they attempt to update the User Guide. The radio may prompt an error, "The update file has expired and cannot be installed"Fig. 1.Update File Error PromptIn addition, the following improvements are included:Stability improvements, to help prevent the radios from rebooting and freezing. Preset management improvements, for better usability. Additional phone compatibility improvements on phones not tested in the past. Radio station preset bar updated to include seven presets and a shortcut to the rest of the presets. Radio menu updated to show frequency, station names, and favorite numbers. Remove kilohertz (KHz) and megahertz (MHz) and show frequency in figures.

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Backup camera, Software

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