# Service bulletin 9004012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10175016
- Published by NHTSA: 2020\-05\-18
- Manufacturer's number: 9004012
- Manufacturer's date: 2020\-03\-11
- NHTSA component: AIR BAGS; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); VEHICLE SPEED CONTROL; SEATS

## NHTSA's summary

Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175016-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175016-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Driver assistance, Seats, Throttle and cruise control

## Vehicles listed

- 2019 to 2020 RAM 1500

## Recalls for the same vehicles and component

- [2026371](/recalls/tc/2026371.md), 2026-07-30: Seats And Restraints
- [2025658](/recalls/tc/2025658.md), 2025-12-01: Airbag
- [25V824000](/recalls/nhtsa/25V824000.md), 2025-12-01: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [2025013](/recalls/tc/2025013.md), 2025-01-16: Airbag
- [25V010000](/recalls/nhtsa/25V010000.md), 2025-01-16: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- [24V653000](/recalls/nhtsa/24V653000.md), 2024-09-05: ELECTRONIC STABILITY CONTROL \(ESC\):CONTROL MODULE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- [22V638000](/recalls/nhtsa/22V638000.md), 2022-08-25: BACK OVER PREVENTION:DISPLAY FUNCTION
- [2021511](/recalls/tc/2021511.md), 2021-08-12: Airbag
- [21V632000](/recalls/nhtsa/21V632000.md), 2021-08-12: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR; AIR BAGS:SIDE/WINDOW:CURTAIN

## Other bulletins for the same vehicles and component

- [S2623000057](/bulletins/11038555.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [S2623000057](/bulletins/11038518.md), 2026-10-16, Service bulletin: AIR BAGS. After Recent Service, A Replacement Occupant Classification Module \(OCM\) Is Non\-Responsive.
- [96C Combo](/bulletins/11023334.md), 2025-09-24, Service campaign: ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Customer Satisfaction Notification 96C – Park Assis Module \- Dealer Notification
- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [103288](/bulletins/11014869.md), 2025-03-04, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [0900124](/bulletins/10251862.md), 2024-03-18, Service bulletin: BACK OVER PREVENTION. Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location\(s\) when cold. This bulletin involves replacing the exhaust manifolds.
- [0804523](/bulletins/10248014.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
- [S2025000001](/bulletins/10247967.md), 2024-01-02, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp Illumination \(MIL\). Diagnostic Trouble Code \(DTC\) P203E ? Reductant Level Sensor 1 Circuit Intermittent\-Erratic Set.
- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

JSON: [/v1/bulletins/10175016](/v1/bulletins/10175016)

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