# Service bulletin 9004236

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10175015
- Published by NHTSA: 2020\-05\-18
- Manufacturer's number: 9004236
- Manufacturer's date: 2020\-03\-11
- NHTSA component: SEATS; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); VEHICLE SPEED CONTROL

## NHTSA's summary

LATCH, Tailgate Striker position also affects closing effort. Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175015-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10175015-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Seats, Throttle and cruise control

## Vehicles listed

- 2019 to 2020 RAM 2500

## Recalls for the same vehicles and component

- [22V140000](/recalls/nhtsa/22V140000.md), 2022-03-10: ELECTRONIC STABILITY CONTROL \(ESC\); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- [2020456](/recalls/tc/2020456.md), 2020-09-25: Seats And Restraints
- [20V191000](/recalls/nhtsa/20V191000.md), 2020-09-10: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [103289](/bulletins/11014887.md), 2025-03-04, Service bulletin: BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [103288](/bulletins/11014869.md), 2025-03-04, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA \- REAR VIEW
- [S2208000045 REV.B](/bulletins/11011774.md), 2024-12-11, Service bulletin: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
- [0804523](/bulletins/10248014.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
- [S1808000097](/bulletins/10243157.md), 2023-10-02, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION. Back\-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
- [S1808000152](/bulletins/10243131.md), 2023-10-02, Service bulletin: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; BACK OVER PREVENTION. CEL \(Check Engine Lamp\) Illuminated, P057B Brake Pedal Position Sensor Performance
- [0818323](/bulletins/10242829.md), 2023-09-25, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.
- [08\-038\-23](/bulletins/10231815.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi\-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
- [08\-022\-23](/bulletins/10231792.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi\-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
- [S238A000003](/bulletins/10231741.md), 2023-02-13, Service bulletin: BACK OVER PREVENTION. Backup Camera Blue Screen After Flat Bed Install

JSON: [/v1/bulletins/10175015](/v1/bulletins/10175015)

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