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Service bulletin T-SB-0035-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174901
Published by NHTSA2020-05-11
Manufacturer's numberT-SB-0035-20
Manufacturer's date2020-04-14
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before delivery to the customer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
TOYOTA 4RUNNER2021
TOYOTA AVALON2021
TOYOTA AVALON HYBRID2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA C-HR2021
TOYOTA CAMRY2021
TOYOTA CAMRY HYBRID2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA2021
TOYOTA COROLLA HATCHBACK2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA COROLLA HYBRID2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA HIGHLANDER2021
TOYOTA HIGHLANDER HYBRID2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA LAND CRUISER2021
TOYOTA MIRAI2021
TOYOTA PRIUS2021
TOYOTA PRIUS PRIME2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA RAV42021
TOYOTA RAV4 HYBRID2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA RAV4 PRIME2021 (the catalog's model; the bulletin names a series or trim of it)
TOYOTA SEQUOIA2021
TOYOTA SUPRA2021
TOYOTA TACOMA2021
TOYOTA TUNDRA2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0560002026-01-30. ELECTRICAL SYSTEM:STARTER ASSEMBLY
20255152025-09-26. Electrical
25V6360002025-09-23. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
20233822023-07-12. Electrical
23V4780002023-07-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
23V0410002023-02-02. ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)
20217232021-11-24. Electrical
21V6880002021-09-02. EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22TE092026-06-04. Warranty extension. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
T-SB-0021-262026-04-08. Service bulletin. Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due to a leak and/or corrosion in the rear underbody air conditioner tube and accessory assembly. The anti-corrosion material has been updated to reduce the possibility of this condition.
T-SB-0106-22 Rev22026-02-11. Service bulletin. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
T-SB-0001-262026-02-11. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
T-TT-0797-262026-02-11. Service bulletin. Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.
22TE092026-02-11. Warranty extension. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
25TD012025-10-08. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
25TD012025-10-08. Service bulletin. TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLES
25TD012025-10-08. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
25TD012025-10-08. Service bulletin. TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4 PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 2023-2024 CROWN HV