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Service bulletin SSM74787

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174491
Published by NHTSA2020-05-01
Manufacturer's numberSSM74787
Manufacturer's date2020-04-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

When attempting to complete the “Replace ECU” application for the Occupant Classification System Module (OCS) the application fails. The error message ‘The following error was encountered: ’ is displayed to the user.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JAGUAR E-PACE2018, 2019, 2020
JAGUAR F-PACE2016
JAGUAR F-PACE2017, 2018, 2019, 2020
JAGUAR F-TYPE2014, 2015, 2016, 2017, 2018, 2019, 2020
JAGUAR XE2016
JAGUAR XE2017, 2018, 2019, 2020
JAGUAR XF2014, 2015, 2016, 2017, 2018, 2019, 2020
JAGUAR XJ2014, 2015, 2016, 2017, 2018, 2019
JAGUAR XJ2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V0170002025-01-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
19V3260002019-04-25. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS; ELECTRICAL SYSTEM:WIRING
18V0520002018-01-12. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
14V7140002014-11-07. ELECTRICAL SYSTEM:WIRING
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_FEB2026_352026-03-04. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_342026-03-04. Other. There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_332026-03-04. Other. 12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
252602.027 - 12FEB262026-03-04. Service bulletin. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_252026-02-06. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
H537 UPS0525-2 11AUG252025-09-03. Service bulletin. Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.