# Service bulletin SSM74780

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174489
- Published by NHTSA: 2020\-05\-01
- Manufacturer's number: SSM74780
- Manufacturer's date: 2020\-04\-10
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

JLR is investigating reports of Customers experiencing no audio available from the radio feature \(FM, AM \& DAB\), specifically relating to reports of the touchscreen displaying “Radio not available” from vehicle start\-up and continues for the entire drive.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174489-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174489-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2018 to 2020 JAGUAR E\-PACE
- 2017 to 2020 JAGUAR F\-PACE
- 2018 to 2020 JAGUAR F\-TYPE
- 2019 to 2020 JAGUAR I\-PACE
- 2017 to 2020 JAGUAR XE
- 2016 to 2020 JAGUAR XF
- 2016 to 2019 JAGUAR XJ
- 2020 JAGUAR XJ

## Recalls for the same vehicles and component

- [26V067000](/recalls/nhtsa/26V067000.md), 2026-02-05: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V017000](/recalls/nhtsa/25V017000.md), 2025-01-16: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- [24V927000](/recalls/nhtsa/24V927000.md), 2024-12-12: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V633000](/recalls/nhtsa/24V633000.md), 2024-08-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V183000](/recalls/nhtsa/24V183000.md), 2024-03-07: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V086000](/recalls/nhtsa/24V086000.md), 2024-02-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V085000](/recalls/nhtsa/24V085000.md), 2024-02-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V709000](/recalls/nhtsa/23V709000.md), 2023-10-19: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V369000](/recalls/nhtsa/23V369000.md), 2023-05-25: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [18V052000](/recalls/nhtsa/18V052000.md), 2018-01-12: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_FEB2026\_35](/bulletins/11029600.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_FEB2026\_34](/bulletins/11029598.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern/fault with the 48Volt MHEV system.
- [TUCC\_FEB2026\_33](/bulletins/11029576.md), 2026-03-04, Other: ELECTRICAL SYSTEM. 12V STARTUP BATTERY FLAT \- MILD HYBRID ELECTRIC VEHICLE \(MHEV\)
- [252602.027 \- 12FEB26](/bulletins/11029556.md), 2026-03-04, Service bulletin: ELECTRICAL SYSTEM. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
- [TUCC\_JAN2026\_25](/bulletins/11028601.md), 2026-02-06, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- [H537 UPS0525\-2 11AUG25](/bulletins/11022394.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. Electric Power Assisted Steering \(EPAS\) wiring harness junction box may become corroded over time.
- [SSM76314 \- 25APR25](/bulletins/11017764.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Telematic TCU2 Module 2015\-2017MY No Longer Available
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.

JSON: [/v1/bulletins/10174489](/v1/bulletins/10174489)

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