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Service bulletin SSM 48742

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174408
Published by NHTSA2020-05-04
Manufacturer's numberSSM 48742
Manufacturer's date2020-04-15
NHTSA componentSTRUCTURE

NHTSA's summary

Some 2017-2020 Continental vehicles built on or before 10-Jan-2020 may exhibit a creak type noise when opening or closing either front door. This may be due to fatigue in the sheet metal of the door in the area of the door check arm. If fatigue is found, a revised door assembly has been released for this concern. The part numbers of these revised door assemblies are GD9Z-5420125-C (left door) and GD9Z-5420124-C (right door).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
LINCOLN CONTINENTAL2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20190632019-02-12. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 515362023-05-04. Service bulletin. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 506302022-03-30. Service bulletin. Some 2019-2020 Continental Coach Door vehicles may exhibit a Door Fault Service Required message in the instrument panel cluster (IPC) with diagnostic trouble codes B11C0 and/or B11C1 present in the door latch module-Left rear (DCMG) and/or door latch module-right rear (DCMH). Vehicle may also exhibit the need to pull the rear door handle twice to open a rear door after the IPC and center stack have timed down with no Door System Fault or DTC present. To correct these conditions, reprogram the DCMG and DCMH using the latest software level of the appropriate Ford diagnostic scan tool. Scan tool will indicate an update is available after the software has successfully installed. Do not reattempt programming if the symptom has been resolved. For claiming, use causal part 54264A26 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 21-23182021-09-30. Service bulletin. Some 2017 Continental vehicles built on or before 19-Oct-2016 may exhibit a rattle noise from the underbody of the vehicle while moving. This may be due to the movement of loose underbody shield fasteners which are attached to the underbody shields. To correct the condition, follow the Service Procedure steps to replace the underbody shield fasteners.
SSM 496642021-03-31. Service bulletin. Some 2019-2020 Continental Coach Door Edition vehicles may require diagnosis or repair specific to the coach door system. For support, diagnostic information, or for service parts specific to the coach door system, visit https://www.coachdoorcontinental.com/dealers.
TSB 20-22332020-08-06. Service bulletin. This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
SSM 487652020-05-04. Service bulletin. Some 2017-2020 Lincoln Continentals may require the door latch assembly be serviced. When removing or replacing the door latch utilizing Workshop Manual (WSM), Section 501-14, be certain to note latch emergency and door lock cylinder cable routing prior to any disassembly. Routing of these cables is critical to proper operation of latch assembly. Once door latch installation is complete, it is recommended to verify all door latch and glass functions to validate proper cable routing and latch installation. Refer to WSM, Section 501-04 illustrations and direction for further information.
TSB 19-20262019-04-08. Service bulletin. Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
TSB 19-20842019-04-02. Service bulletin. Some 2017-2019 Continental vehicles may exhibit water entering the right front footwell through the heating, ventilation and air conditioning (HVAC) fresh air inlet. This may be due to water leaking through the seam between the windshield and the cowl panel grille. To correct the condition, add sealant to this seam.
TSB 19-20262019-04-01. Service bulletin. Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
18B19-S12018-11-19. Service bulletin. Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints. Certain 2017 Model Year Continental Livery Vehicles - Exterior Door Handle Replacement