# Service bulletin WI20\-008

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174376
- Published by NHTSA: 2020\-04\-28
- Manufacturer's number: WI20\-008
- Manufacturer's date: 2020\-04\-27
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty\-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center \(ARC\) home page.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174376-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174376-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2011 to 2020 FCCC MT45
- 2011 to 2020 FCCC MT55
- 2014 to 2017 FCCC S2G
- 2019 to 2020 FCCC S2G
- 2017 to 2020 FCCC S2RV
- 2010 to 2020 FCCC XBP
- 2011 to 2020 FCCC XBR
- 2011 to 2020 FCCC XBS
- 2011 to 2020 FCCC XCL
- 2010 to 2020 FCCC XCM
- 2010 to 2020 FCCC XCP
- 2011 to 2020 FCCC XCR
- 2011 to 2020 FCCC XCS
- 2013 FCCC redundant S2G
- 2018 FCCC redundant S2G
- 2010 to 2021 FREIGHTLINER 108SD
- 2010 to 2021 FREIGHTLINER 114SD
- 2010 to 2021 FREIGHTLINER 122SD
- 2010 to 2021 FREIGHTLINER BUSINESS CLASS M2
- 2010 to 2021 FREIGHTLINER CASCADIA
- 2010 to 2021 THOMAS BUILT BUSES MINOTOUR
- 2010 to 2021 THOMAS BUILT BUSES SAF\-T\-LINER C2
- 2010 to 2021 THOMAS BUILT BUSES SAF\-T\-LINER EFX
- 2010 to 2021 THOMAS BUILT BUSES SAF\-T\-LINER HDX
- 2010 to 2021 WESTERN STAR 4700
- 2010 to 2021 WESTERN STAR 4800
- 2010 to 2021 WESTERN STAR 4900
- 2010 to 2021 WESTERN STAR 5700
- 2010 to 2021 WESTERN STAR 6900

## Recalls for the same vehicles and component

- [22V338000](/recalls/nhtsa/22V338000.md), 2022-05-16: EQUIPMENT:OTHER:LABELS
- [20V634000](/recalls/nhtsa/20V634000.md), 2020-10-14: EQUIPMENT:OTHER:LABELS; TIRES
- [20V211000](/recalls/nhtsa/20V211000.md), 2020-04-10: EQUIPMENT:OTHER:LABELS
- [2020155](/recalls/tc/2020155.md), 2020-04-09: Label
- [2017636](/recalls/tc/2017636.md), 2017-12-18: Accessories
- [17V810000](/recalls/nhtsa/17V810000.md), 2017-12-15: EQUIPMENT
- [17V452000](/recalls/nhtsa/17V452000.md), 2017-07-17: EQUIPMENT
- [16V143000](/recalls/nhtsa/16V143000.md), 2016-03-09: EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL
- [15V182000](/recalls/nhtsa/15V182000.md), 2015-03-27: EQUIPMENT
- [2015133](/recalls/tc/2015133.md), 2015-03-25: Accessories

## Other bulletins for the same vehicles and component

- [SF673](/bulletins/10252334.md), 2024-04-02, Service bulletin: EQUIPMENT. Field Service Campaign for Common Telematics Platform \(CTP\) Installation and Initialization
- [SF672\_V4](/bulletins/10246175.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Revised Field Service Campaign for Common Telematics Platform Software Update
- [SB60\-178](/bulletins/10244759.md), 2023-11-03, Service bulletin: EQUIPMENT. Service Bulletin for Relocating the Bluetooth Microphone
- [SF672](/bulletins/10238260.md), 2023-06-29, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Field Service Campaign for Common Telematics Platform Software Update
- [SF662\_V2](/bulletins/10235647.md), 2023-05-05, Service bulletin: EQUIPMENT. Revised Freightliner Field Service Campaign for TomTom Android Black Box Update
- [SB54\-358](/bulletins/10235642.md), 2023-05-05, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
- [ICI23\-014](/bulletins/10235639.md), 2023-05-05, Service bulletin: EQUIPMENT. Important Campaign Information Letter for SF662 TomTom Work Instructions \- Correction to Fuse Number.
- [SF662](/bulletins/10233404.md), 2023-04-07, Service bulletin: EQUIPMENT. Field Service Campaign for TomTom Android Black Box Update
- [MYCOM\_11012022](/bulletins/10227061.md), 2022-12-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. My Communications for SF625 and SF657 Pre\-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre\-Flashed USB tools from the PDC. This will allow for a more efficient and timely service.
- [SB54\-358](/bulletins/10226982.md), 2022-12-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Freightliner Service Bulletin for Converting CTP1 to CTP2.

JSON: [/v1/bulletins/10174376](/v1/bulletins/10174376)

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