# Service bulletin MAS002120i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174309
- Published by NHTSA: 2020\-04\-27
- Manufacturer's number: MAS002120i
- Manufacturer's date: 2020\-03\-26
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Circular Letter \- New ETM Software Volta 6 \-Troubleshooting guides to diagnose Base Audio System Rebbot, Apple Carplay Disconnecting/Jamming and other anomalies.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174309-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174309-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Labels and manuals, Software

## Vehicles listed

- 2017 to 2020 MASERATI GHIBLI
- 2017 to 2019 MASERATI GRANTURISMO
- 2017 to 2020 MASERATI LEVANTE
- 2017 to 2020 MASERATI QUATTROPORTE

## Recalls for the same vehicles and component

- [18V173000](/recalls/nhtsa/18V173000.md), 2018-03-14: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
- [17V161000](/recalls/nhtsa/17V161000.md), 2017-03-13: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
- [16V936000](/recalls/nhtsa/16V936000.md), 2016-12-28: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [MAS002470](/bulletins/10186126.md), 2021-02-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Circular Letter \- EVO Software update version Falco 6.4.2 reporting issues.
- [MAS002199A](/bulletins/10178707.md), 2020-08-24, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Circular Letter \- Updated ETM Software Volta 6 \-Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
- [MAS002199](/bulletins/10176339.md), 2020-06-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Circular Letter \- Updated ETM Software Volta 6 \-Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
- [MAS001737](/bulletins/10154699.md), 2019-03-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE. Technical Bulletin procedure for ECM Re\-Flash for service campaign \#374.
- [MAS001417](/bulletins/10129107.md), 2018-02-21, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. New software available to update the ETM Module. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351. MNA iteration of initial Maserati S.P.A announced TSB.
- [MAS001417](/bulletins/10127432.md), 2018-01-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351.
- [MAS001386](/bulletins/10125186.md), 2017-12-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Instructions for service campaign 361 \(Gateway ECU software update\)
- [MAS001368](/bulletins/10123333.md), 2017-11-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Instructions for service campaign 360 \(Air suspension control module software update\)

JSON: [/v1/bulletins/10174309](/v1/bulletins/10174309)

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