# Service bulletin MAS002120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174308
- Published by NHTSA: 2020\-04\-27
- Manufacturer's number: MAS002120
- Manufacturer's date: 2020\-03\-26
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Circular Letter \- Upload of new software related to the Entertainment Module \(ETM\) on vehicles with ETM Software \(Volta 6.0\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174308-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174308-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Labels and manuals

## Vehicles listed

- 2017 to 2020 MASERATI GHIBLI
- 2017 to 2019 MASERATI GRANTURISMO
- 2017 to 2020 MASERATI LEVANTE
- 2017 to 2020 MASERATI QUATTROPORTE

## Recalls for the same vehicles and component

- [2022708](/recalls/tc/2022708.md), 2022-12-13: Label
- [18V173000](/recalls/nhtsa/18V173000.md), 2018-03-14: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
- [17V161000](/recalls/nhtsa/17V161000.md), 2017-03-13: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
- [17V046000](/recalls/nhtsa/17V046000.md), 2017-01-20: SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING
- [16V936000](/recalls/nhtsa/16V936000.md), 2016-12-28: ELECTRICAL SYSTEM:SOFTWARE
- [2016572](/recalls/tc/2016572.md), 2016-11-16: Accessories

## Other bulletins for the same vehicles and component

- [MAS004902 DS 25\-32](/bulletins/11024679.md), 2025-10-31, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This bulletin provides updated diagnostic procedures for identifying and resolving issues related to the parking sensor system on select Maserati models. It outlines steps to verify sensor condition, identify false alerts, and determine when replacement or further support is necessary.
- [MAS004862 MCL 25\-42](/bulletins/11023125.md), 2025-09-15, Other: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This bulletin provides updated guidance regarding the serviceability of the upper dashboard panel on Maserati Quattroporte vehicles. Beginning with Model Year 2016, it is possible to replace only the upper dashboard panel rather than the complete dashboard assembly. REPLACE THE UPPER DASHBOARD PANEL ONLY IF, the affected area is not repairable per bulletin “MAS004616 MTB 25\-07 Ghibli QP Levante Dashboard Leather Repair Procedure”.
- [MAS004814 MTB 25\-28](/bulletins/11020993.md), 2025-07-30, Other: ELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. This bulletin provides updated information regarding the serviceability of the center tunnel door and trim components on Grecale vehicles. Previously, if there was an issue with the ITM, Homelink buttons or the ceiling light buttons, the complete Ceiling Light assembly had to be replaced. It is now possible to replace individual components instead of the entire unit.
- [MAS003929](/bulletins/10252195.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Circular Letter.
- [MAS003928](/bulletins/10252194.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Circular Letter.
- [MAS003895](/bulletins/10252192.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Information.
- [MAS003891](/bulletins/10252190.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Information.
- [MAS003844](/bulletins/10252189.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Diagnostic Sheet.
- [MAS003821](/bulletins/10252188.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Information.
- [MAS003793](/bulletins/10252187.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Circular Letter.

JSON: [/v1/bulletins/10174308](/v1/bulletins/10174308)

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