# Service bulletin 020089002S A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10174299 - Published by NHTSA: 2020\-04\-27 - Manufacturer's number: 020089002S - Manufacturer's date: 2020\-03\-06 - NHTSA component: EQUIPMENT ## NHTSA's summary This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report \(FPR\) \(U.S. Dealers Only\). ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174299-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174299-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2005 BUICK CENTURY - 2008 to 2020 BUICK ENCLAVE - 2013 to 2020 BUICK ENCORE - 2016 to 2020 BUICK ENVISION - 2005 to 2019 BUICK LACROSSE - 2005 BUICK LESABRE - 2006 BUICK LESABRE - 2006 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2005 BUICK PARK AVENUE - 2005 to 2007 BUICK RAINIER - 2005 BUICK REGAL - 2011 to 2020 BUICK REGAL - 2005 to 2007 BUICK RENDEZVOUS - 2005 to 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2017 BUICK VERANO - 2013 to 2019 CADILLAC ATS - 2020 CADILLAC CT4 - 2020 CADILLAC CT5 - 2016 to 2020 CADILLAC CT6 - 2005 to 2019 CADILLAC CTS - 2014 CADILLAC CTS\-V - 2005 CADILLAC DEVILLE - 2006 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2005 to 2020 CADILLAC ESCALADE - 2005 to 2016 CADILLAC ESCALADE ESV - 2017 to 2020 CADILLAC ESCALADE ESV - 2007 to 2013 CADILLAC ESCALADE EXT - 2005 to 2006 CADILLAC ESCALADE EXT 1500 - 2005 to 2016 CADILLAC SRX - 2005 to 2011 CADILLAC STS - 2005 to 2009 CADILLAC XLR - 2019 to 2020 CADILLAC XT4 - 2017 to 2020 CADILLAC XT5 - 2020 CADILLAC XT6 - 2013 to 2019 CADILLAC XTS - 2016 CHEVROLET 3500 - 2018 to 2019 CHEVROLET 3500 - 2018 to 2019 CHEVROLET 4500HD - 2018 to 2019 CHEVROLET 5500HD - 2005 CHEVROLET ASTRO - 2007 to 2013 CHEVROLET AVALANCHE - 2005 to 2006 CHEVROLET AVALANCHE 1500 - 2005 to 2006 CHEVROLET AVALANCHE 2500 - 2005 to 2006 CHEVROLET AVEO - 2009 to 2012 CHEVROLET AVEO - 2016 CHEVROLET AVEO - 2018 CHEVROLET AVEO - 2005 CHEVROLET BLAZER - 2019 to 2020 CHEVROLET BLAZER - 2017 to 2020 CHEVROLET BOLT EV - 2005 to 2009 CHEVROLET C SERIES - 2010 to 2020 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2013 to 2017 CHEVROLET CAPTIVA - 2009 CHEVROLET CAPTIVA SPORT - 2011 to 2012 CHEVROLET CAPTIVA SPORT - 2005 CHEVROLET CAVALIER - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2017 CHEVROLET CHEYENNE - 2015 to 2016 CHEVROLET CITY EXPRESS - 2005 to 2006 CHEVROLET CLASSIC - 2005 to 2010 CHEVROLET COBALT - 2005 to 2012 CHEVROLET COLORADO - 2015 to 2020 CHEVROLET COLORADO - 2005 to 2020 CHEVROLET CORVETTE - 2011 to 2019 CHEVROLET CRUZE - 2005 CHEVROLET EPICA - 2005 to 2020 CHEVROLET EQUINOX - 2005 to 2020 CHEVROLET EXPRESS - 2005 to 2006 CHEVROLET G VAN BUS - 2006 to 2011 CHEVROLET HHR - 2005 to 2020 CHEVROLET IMPALA - 2017 CHEVROLET LOW CAB FORWARD 4500 - 2017 CHEVROLET LOW CAB FORWARD 5500 - 2018 CHEVROLET LOW CAB FORWARD 6500 - 2005 to 2020 CHEVROLET MALIBU - 2005 to 2007 CHEVROLET MONTE CARLO - 2014 CHEVROLET N300 - 2016 CHEVROLET N300 - 2017 CHEVROLET N300 MAX - 2005 to 2006 CHEVROLET OPTRA - 2017 CHEVROLET ORLANDO - 2016 to 2017 CHEVROLET S10 - 2006 to 2014 CHEVROLET SILVERADO 1500 - 2017 to 2020 CHEVROLET SILVERADO 1500 - 2005 CHEVROLET SILVERADO 1500 HD - 2005 to 2020 CHEVROLET SILVERADO 2500 - 2017 CHEVROLET SILVERADO 3500 - 2019 CHEVROLET SILVERADO 4500 - 2012 to 2020 CHEVROLET SONIC - 2013 to 2020 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2005 to 2006 CHEVROLET SSR - 2005 to 2020 CHEVROLET SUBURBAN - 2005 to 2006 CHEVROLET T SERIES - 2009 CHEVROLET T SERIES - 2010 CHEVROLET T SERIES - 2005 to 2020 CHEVROLET TAHOE - 2005 to 2009 CHEVROLET TRAILBLAZER - 2009 to 2020 CHEVROLET TRAVERSE - 2013 to 2020 CHEVROLET TRAX - 2005 to 2009 CHEVROLET UPLANDER - 2005 CHEVROLET VENTURE - 2011 to 2019 CHEVROLET VOLT - 2005 to 2010 CHEVROLET W\-SERIES - 2007 to 2020 GMC ACADIA - 2005 to 2009 GMC C SERIES - 2005 to 2012 GMC CANYON - 2015 to 2020 GMC CANYON - 2005 to 2009 GMC ENVOY - 2006 GMC ENVOY XL - 2005 GMC ENVOY XUV - 2010 GMC G VAN BUS - 2005 GMC JIMMY CLASSIC - 2005 GMC SAFARI - 2005 to 2020 GMC SAVANA - 2014 GMC SIERRA 1500 - 2019 to 2020 GMC SIERRA 1500 - 2007 to 2020 GMC SIERRA 2500 - 2007 to 2013 GMC SIERRA DENALI - 2015 to 2019 GMC SIERRA DENALI - 2010 to 2020 GMC TERRAIN - 2005 to 2010 GMC TOPKICK - 2005 to 2010 GMC W\-SERIES - 2005 to 2020 GMC YUKON - 2005 to 2013 GMC YUKON DENALI - 2005 to 2013 GMC YUKON DENALI XL - 2005 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2020 GMC YUKON XL - 2005 to 2010 HUMMER H2 - 2006 to 2010 HUMMER H3 - 2005 PONTIAC AZTEK - 2005 PONTIAC BONNEVILLE - 2008 to 2010 PONTIAC G3 - 2007 to 2010 PONTIAC G5 - 2005 to 2010 PONTIAC G6 - 2008 to 2010 PONTIAC G8 - 2005 PONTIAC GRAND AM - 2005 to 2008 PONTIAC GRAND PRIX - 2005 to 2006 PONTIAC GTO - 2007 PONTIAC GTO - 2005 to 2009 PONTIAC MONTANA - 2005 to 2006 PONTIAC PURSUIT - 2007 to 2009 PONTIAC PURSUIT - 2006 to 2010 PONTIAC SOLSTICE - 2005 PONTIAC SUNFIRE - 2006 to 2009 PONTIAC TORRENT - 2005 to 2010 PONTIAC VIBE - 2006 to 2008 SAAB 9\-3 - 2010 to 2011 SAAB 9\-3 - 2006 to 2008 SAAB 9\-5 - 2010 SAAB 9\-5 - 2005 to 2009 SAAB 9\-7X - 2008 SATURN ASTRA - 2010 SATURN ASTRA - 2007 to 2010 SATURN AURA - 2005 to 2007 SATURN ION - 2005 SATURN L200 - 2005 SATURN L300 - 2007 to 2010 SATURN OUTLOOK - 2005 to 2007 SATURN RELAY - 2008 SATURN RELAY - 2007 to 2010 SATURN SKY - 2005 to 2010 SATURN VUE ## Recalls for the same vehicles and component - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories - [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories - [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS - [14V345000](/recalls/nhtsa/14V345000.md), 2014-06-18: EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL - [2014216](/recalls/tc/2014216.md), 2014-06-06: Accessories - [13V463000](/recalls/nhtsa/13V463000.md), 2013-09-26: EQUIPMENT:OTHER:LABELS ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0689B](/bulletins/10253606.md), 2024-04-29, Service bulletin: EQUIPMENT. Tool or Utility Box Sagging, Mis\-aligned. - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. 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