# Service bulletin 08\-034\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174214
- Published by NHTSA: 2020\-04\-27
- Manufacturer's number: 08\-034\-20
- Manufacturer's date: 2020\-03\-07
- NHTSA component: STEERING

## NHTSA's summary

Flash: Electric Power Steering \(EPS\) Module Enhancements This bulletin involves updating the EPS module with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592\-01 \- Electronic Power Steering Motor Circuit \- General Electrical Failure. C2217\-00 \- Electric Power Steering Module Internal.If C2217\-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center \(EVIC\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174214-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174214-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Trouble codes named

C1592, C2217

## Vehicles listed

- 2019 JEEP CHEROKEE

## Recalls for the same vehicles and component

- [2019440](/recalls/tc/2019440.md), 2019-08-30: Steering
- [19V637000](/recalls/nhtsa/19V637000.md), 2019-08-29: STEERING:RACK AND PINION:RACK; STEERING:RACK AND PINION:PINION SHAFT

## Other bulletins for the same vehicles and component

- [S2308000009](/bulletins/10231745.md), 2023-02-13, Service bulletin: STEERING; POWER TRAIN. Electric Power Steering \(EPS\) Will Not Calibrate, Negative Response Error Code 0X10
- [08\-003\-22 REV. A](/bulletins/10229816.md), 2023-01-17, Service bulletin: STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Intermittent, black radio display screen \(Rear View Camera \(RVC\) not affected\). ? Intermittent, radio freezes \(RVC not affected\). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel\-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty \(HD\) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
- [S19080000047](/bulletins/10177492.md), 2020-07-27, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Volume Uncontrollable Or Stuck On High
- [S2019000002](/bulletins/10175674.md), 2020-05-26, Service bulletin: STEERING. Hands On Steering Wheel Message In EVIC
- [08\-034\-20](/bulletins/10175547.md), 2020-05-26, Service bulletin: STEERING; ELECTRICAL SYSTEM. Flash: Electric Power Steering \(EPS\) Module Enhancements This bulletin involves updating the EPS module with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592\-01 \- Electronic Power Steering Motor Circuit \- General Electrical Failure. C2217\-00 \- Electric Power Steering Module Internal.If C2217\-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center \(EVIC\).
- [08\-032\-20](/bulletins/10175545.md), 2020-05-26, Service bulletin: STEERING; LANE DEPARTURE. Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate Electronic Power Steering \(EPS\) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204\-55 \- ECU Configuration Mismatch \- Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
- [08\-034\-20](/bulletins/10175134.md), 2020-05-18, Service bulletin: EQUIPMENT:ELECTRICAL; STEERING:ELECTRIC POWER ASSIST SYSTEM. Flash: Electric Power Steering \(EPS\) Module Enhancements This bulletin involves updating the EPS module with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592\-01 \- Electronic Power Steering Motor Circuit \- General Electrical Failure. C2217\-00 \- Electric Power Steering Module Internal.If C2217\-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center \(EVIC\).
- [08\-032\-20](/bulletins/10175132.md), 2020-05-18, Service bulletin: POWER TRAIN; STEERING; LANE DEPARTURE; SERVICE BRAKES, HYDRAULIC. Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate Electronic Power Steering \(EPS\) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204\-55 \- ECU Configuration Mismatch \- Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
- [08\-119\-19](/bulletins/10170377.md), 2020-01-21, Service bulletin: STEERING. Flash: Electric Power Steering \(EPS\) Module Enhancements \- AN\-K4MCA\-19\-20191030 Refer to China Joint Venture \(JV\) released document AN\-K4MCA\-19\-20191030, for details on this service action.

JSON: [/v1/bulletins/10174214](/v1/bulletins/10174214)

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