# Service bulletin 9004236

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174095
- Published by NHTSA: 2020\-04\-27
- Manufacturer's number: 9004236
- Manufacturer's date: 2020\-03\-11
- NHTSA component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

## NHTSA's summary

LATCH, Tailgate Striker position also affects closing effort. Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174095-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174095-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks

## Vehicles listed

- 2019 to 2020 RAM 2500

## Other bulletins for the same vehicles and component

- [S2108000009](/bulletins/10215860.md), 2022-07-18, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT; STRUCTURE:BODY:DOOR. RKE Does Not Unlock The Doors After A Remote Start Event
- [S2008000194](/bulletins/10187650.md), 2021-03-01, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT. The Doors Will Not Unlock Using The Fob After A Remote Start Event
- [S2108000009 Rev.](/bulletins/10187069.md), 2021-02-16, Service bulletin: LATCHES/LOCKS/LINKAGES. RKE Does Not Unlock The Doors After A Remote Start Event
- [S2108000009](/bulletins/10187039.md), 2021-02-16, Service bulletin: LATCHES/LOCKS/LINKAGES. RKE Does Not Unlock The Doors After A Remote Start Event

JSON: [/v1/bulletins/10174095](/v1/bulletins/10174095)

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