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Service bulletin 20NA063

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174085
Published by NHTSA2020-04-27
Manufacturer's number20NA063
Manufacturer's date2020-03-09
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of SD Card Removed Error Message Displayed on Instrument Panel Cluster (IPC).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
CADILLAC XT42019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
07-08-49-020R2023-10-18. Service bulletin. This informational bulletin provides information for the IPC odometer programming method quick reference guide.
21-NA-1272022-06-06. Service bulletin. This service bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.
060089029T2020-06-22. Service bulletin. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060089029S2020-06-22. Service bulletin. This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA0722020-04-27. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Instrument Cluster Distance to Empty May Be Missing a Digit.
19NA1412019-07-29. Service bulletin. This Technical bulletin provides a procedure for dealers/technicians to correct a condition of Instrument Panel Cluster or Head-Up Display (HUD) Will Intermittently Black Out or Reset.