# Service bulletin 20NA054

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10174077
- Published by NHTSA: 2020\-04\-27
- Manufacturer's number: 20NA054
- Manufacturer's date: 2020\-03\-03
- NHTSA component: EXTERIOR LIGHTING; BACK OVER PREVENTION: CAMERA SYSTEM

## NHTSA's summary

This informational bulletin provides information for dealers/technicians on Rear View Camera Guidance Lines Dim After Radio Replacement or Programming.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174077-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10174077-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Lighting, Backup camera

## Vehicles listed

- 2018 to 2019 CADILLAC ATS
- 2018 to 2019 CADILLAC CTS
- 2018 to 2019 CADILLAC XTS
- 2018 GMC TERRAIN

## Other bulletins for the same vehicles and component

- [PIT6140](/bulletins/10253100.md), 2024-04-15, Service bulletin: BACK OVER PREVENTION. This preliminary information discusses potential camera functional issues if the camera is not properly programmed.
- [18\-NA\-176](/bulletins/10249611.md), 2024-02-02, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION: SENSING SYSTEM: RADAR. This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.
- [PIP5395G](/bulletins/10240795.md), 2023-08-21, Service bulletin: BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
- [17\-NA\-331](/bulletins/10233847.md), 2023-04-06, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [PIP5623](/bulletins/10232815.md), 2023-03-13, Service bulletin: BACK OVER PREVENTION; ENGINE AND ENGINE COOLING. This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
- [17\-NA\-331](/bulletins/10232141.md), 2023-02-28, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [22NA028](/bulletins/10214244.md), 2022-06-21, Service bulletin: BACK OVER PREVENTION. This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
- [070601016G](/bulletins/10213761.md), 2022-06-13, Service bulletin: BACK OVER PREVENTION. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- [PIP5785](/bulletins/10208967.md), 2022-03-14, Service bulletin: POWER TRAIN; BACK OVER PREVENTION. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
- [PIC6048N](/bulletins/10208021.md), 2022-02-14, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN; STEERING; AIR BAGS; LANE DEPARTURE; BACK OVER PREVENTION. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by \(40 cm\) or \(15.75 in\).

JSON: [/v1/bulletins/10174077](/v1/bulletins/10174077)

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