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Service bulletin 20NA054

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174077
Published by NHTSA2020-04-27
Manufacturer's number20NA054
Manufacturer's date2020-03-03
NHTSA componentEXTERIOR LIGHTING; BACK OVER PREVENTION: CAMERA SYSTEM

NHTSA's summary

This informational bulletin provides information for dealers/technicians on Rear View Camera Guidance Lines Dim After Radio Replacement or Programming.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Lighting, Backup camera

Vehicles listed
CADILLAC ATS2018, 2019
CADILLAC CTS2018, 2019
CADILLAC XTS2018, 2019
GMC TERRAIN2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT61402024-04-15. Service bulletin. This preliminary information discusses potential camera functional issues if the camera is not properly programmed.
18-NA-1762024-02-02. Service bulletin. This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.
PIP5395G2023-08-21. Service bulletin. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
17-NA-3312023-04-06. Service bulletin. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
PIP56232023-03-13. Service bulletin. This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
17-NA-3312023-02-28. Service bulletin. This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
22NA0282022-06-21. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
070601016G2022-06-13. Service bulletin. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIP57852022-03-14. Service bulletin. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
PIC6048N2022-02-14. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).