# Service bulletin L\-SB\-0007\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10173967
- Published by NHTSA: 2020\-04\-20
- Manufacturer's number: L\-SB\-0007\-20
- Manufacturer's date: 2020\-03\-18
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

TSB: Some 2018 model year NX 300, NX 300h, RC F, RC 300, and RC 350 vehicles equipped with Enform? Audio \(version 1020\) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop\-up ?Incoming voice is muted during phone call ?Cancel button inoperative while downloading apps ?Voice recognition for iPod is inoperative after adding playlist to device ?Software version does not update if the ignition is in the IG OFF position during a software update ?USB screen is not available ?Update history shows UTC date rather than time\-zone\-corrected date ?Update history is temporarily not displayed ?Abnormal voice recognition operation during hands\-free phone call ?Incorrect phone book sorting A software update is now available to address these conditions, while providing other functional and security enhancements. Follow the Software Update Procedure in this bulletin to update the software.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173967-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173967-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2018 LEXUS NX HYBRID
- 2018 LEXUS NX300
- 2018 LEXUS RC 300
- 2018 LEXUS RC 350
- 2018 LEXUS RC F

JSON: [/v1/bulletins/10173967](/v1/bulletins/10173967)

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