# Service bulletin SM 21\-2020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10173839
- Published by NHTSA: 2020\-05\-07
- Manufacturer's number: SM 21\-2020
- Manufacturer's date: 2020\-04\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173839-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173839-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2013 AUDI A3
- 2014 AUDI A3
- 2015 to 2020 AUDI A3
- 2019 to 2020 AUDI A7
- 2018 to 2020 AUDI A8
- 2019 to 2020 AUDI Q3
- 2015 to 2020 AUDI Q5
- 2016 AUDI Q7
- 2017 to 2020 AUDI Q7
- 2019 to 2020 AUDI Q8
- 2015 to 2020 AUDI TT
- 2019 to 2020 VOLKSWAGEN ARTEON
- 2018 to 2020 VOLKSWAGEN ATLAS
- 2012 to 2019 VOLKSWAGEN BEETLE
- 2017 to 2020 VOLKSWAGEN GOLF
- 2011 to 2020 VOLKSWAGEN JETTA
- 2012 to 2020 VOLKSWAGEN PASSAT
- 2018 to 2020 VOLKSWAGEN TIGUAN
- 2011 to 2017 VOLKSWAGEN TOUAREG

## Recalls for the same vehicles and component

- [2023659](/recalls/tc/2023659.md), 2023-12-13: Accessories
- [22V086000](/recalls/nhtsa/22V086000.md), 2022-02-16: EQUIPMENT:OTHER:LABELS
- [20V372000](/recalls/nhtsa/20V372000.md), 2020-06-24: EQUIPMENT:OTHER:LABELS
- [19V241000](/recalls/nhtsa/19V241000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS
- [17V352000](/recalls/nhtsa/17V352000.md), 2017-05-31: EQUIPMENT:OTHER:LABELS
- [17V137000](/recalls/nhtsa/17V137000.md), 2017-03-02: EQUIPMENT:OTHER:LABELS
- [17V136000](/recalls/nhtsa/17V136000.md), 2017-03-02: EQUIPMENT:OTHER:LABELS
- [2014068](/recalls/tc/2014068.md), 2014-03-05: Accessories
- [2011331](/recalls/tc/2011331.md), 2011-09-08: Accessories
- [11V195000](/recalls/nhtsa/11V195000.md), 2011-03-29: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [A9124992073629\_1](/bulletins/10253289.md), 2024-05-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
- [A9124022062466\_5](/bulletins/10254054.md), 2024-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. This bulletin provides information when Apple CarPlay cannot be started using the Wi\-Fi connection \(Wireless Carplay\).
- [VWP1311](/bulletins/10253489.md), 2024-04-22, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Model Year 2014 Prepaid PDI Time Units
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [VWC1226](/bulletins/10253445.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Communication Beetle Convertible Launch
- [VWC0911](/bulletins/10253439.md), 2024-04-22, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Carefree Maintenance Program ? Gasoline Engines \(Except Routan\) \- REVISED
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.

JSON: [/v1/bulletins/10173839](/v1/bulletins/10173839)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SM%2021-2020&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10173839&vehicle=Service%20bulletin%20SM%2021-2020)