Service bulletin T-SB-0023-20
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10173802 |
| Published by NHTSA | 2020-04-13 |
| Manufacturer's number | T-SB-0023-20 |
| Manufacturer's date | 2020-03-10 |
| NHTSA component | ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING |
NHTSA's summary
TSB: Some 2019 ? 2020 model year Avalon Hybrid, Camry Hybrid, and RAV4 Hybrid vehicles may exhibit a MIL ON condition with a ?Hybrid System Malfunction? message displayed and one or more of the following DTC(s) that represent an over current between the MG1, MG2, and inverter/PCU: ?P1C5D19 ? Drive Motor "A" Inverter Circuit Current Above Threshold ?P1C5F19 ? Generator Inverter Circuit Current Above Threshold These conditions typically occur on low vehicle mileage (less than 5,000). After an occurrence, the vehicle will be able to run normally with no drivability issues. Follow the Repair Procedure in this bulletin to address these conditions
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Engine
Trouble codes named
P1C5D, P1C5F
| TOYOTA AVALON HYBRID | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| TOYOTA CAMRY HYBRID | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA RAV4 HYBRID | 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2021723 | 2021-11-24. Electrical |
|---|---|
| 2020039 | 2020-02-06. Engine |
| 20V064000 | 2020-02-06. ENGINE AND ENGINE COOLING |
| 18V685000 | 2018-10-04. ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| T-SB-0110-20 Rev2 | 2026-09-09. Service bulletin. OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26. |
|---|---|
| T-SB-0051-26 | 2026-09-09. Service bulletin. This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. |
| 24TE04 | 2026-09-09. Warranty extension. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak. |
| 22TE09 | 2026-06-04. Warranty extension. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start. |
| T-SB-0104-21 Rev2 | 2026-03-07. Service bulletin. OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. |
| T-SB-0106-22 Rev2 | 2026-02-11. Service bulletin. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
| T-SB-0001-26 | 2026-02-11. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. |
| T-TT-0797-26 | 2026-02-11. Service bulletin. Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work. |
| 22TE09 | 2026-02-11. Warranty extension. Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start. |
| 25TD01 | 2025-10-08. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start. |