# Service bulletin L\-SB\-0004\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10173795
- Published by NHTSA: 2020\-04\-13
- Manufacturer's number: L\-SB\-0004\-20
- Manufacturer's date: 2020\-03\-09
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

TSB: Some 2020 model year ES350, ES300h, UX200, and UX250h vehicles may exhibit a condition in which the Remote Connect app does not accept the activation code and/or becomes inoperative, and/or the SOS call center does not receive the vehicle?s location data in a timely manner. Follow the Firmware Update Procedure in this bulletin to address these conditions.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173795-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173795-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2020 LEXUS ES HYBRID
- 2020 LEXUS ES350
- 2020 LEXUS UX HYBRID
- 2020 LEXUS UX200

JSON: [/v1/bulletins/10173795](/v1/bulletins/10173795)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20L-SB-0004-20&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10173795&vehicle=Service%20bulletin%20L-SB-0004-20)