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Service bulletin PIP5697B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173727
Published by NHTSA2020-04-13
Manufacturer's numberPIP5697B
Manufacturer's date2020-03-30
NHTSA componentELECTRICAL SYSTEM; ENGINE; POWER TRAIN

NHTSA's summary

This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Transmission and driveline

Trouble codes named

P0747

Vehicles listed
BUICK ENCLAVE2018, 2019, 2020
BUICK ENCORE2020
BUICK ENVISION2018, 2019, 2020
BUICK LACROSSE2018, 2019
BUICK REGAL2018, 2019, 2020
CADILLAC XT42019, 2020
CADILLAC XT52020
CADILLAC XT62020
CHEVROLET BLAZER2019, 2020
CHEVROLET CRUZE2017, 2018, 2019
CHEVROLET EQUINOX2018, 2019, 2020
CHEVROLET MALIBU2017, 2018, 2019, 2020
CHEVROLET TRAVERSE2018, 2019, 2020
GMC ACADIA2020
GMC TERRAIN2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V8170002021-10-18. POWER TRAIN:AUTOMATIC TRANSMISSION
20205202020-10-29. Powertrain
20V6680002020-10-29. POWER TRAIN:AUTOMATIC TRANSMISSION
20194492019-09-06. Engine
19V6420002019-09-06. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
17V5160002017-08-22. POWER TRAIN:DRIVELINE:DRIVESHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-0072025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-1192025-10-16. Service bulletin. This service bulletin provides service procedure information to correct a customer concern of Shift to Park Displayed on DIC When Vehicle is in- Park, No Start - DTC B000A Set.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
15-NA-0102025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
24-NA-0682025-06-16. Service bulletin. This service bulletin provides a procedure to test and replace the battery distribution fuse block if found the cause of the DTC and electric coolant pump inoperative.
21-NA-2402025-06-16. Service bulletin. This service bulletin provides diagnostic repair information to correct an oil leak in the engine.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.