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Service bulletin RETURN SUMMARY_R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173643
Published by NHTSA2020-04-09
Manufacturer's numberRETURN SUMMARY_R
Manufacturer's date2020-03-17
NHTSA componentAIR BAGS

NHTSA's summary

Subject: Recalled Inflator XPO Pick Up Service Suspension As the Coronavirus and its impact continue to evolve, INFINITI continues to monitor the situation and prepares to support our retailers. In an effort to support the health and safety of their employees, effective immediately, XPO services has elected to temporarily suspend the pickup of used airbag inflators until further notice. At this time, retailers should continue to accumulate affected used recalled inflators on pallets until XPO service can resume. All other inflators should be handled in the normal course. A summary of our air bag parts returns process is included with this announcement. Please refer to the part return instructions as needed. Retailer Communication: Retailer personnel in the following positions will receive direct email notification of this notice using the email address entered into NNAnet. Position Name Assistant Parts Manager Assistant Service Manager Part & Service Director Parts Director Parts Manager Service Advisor/Consultant Service Advisor/Consultant - Express Service Service Director Service Manager Warranty Administrator If any retailers are not receiving this information via email from the campaignannouncements@nissan-usa.com mailbox, please check spam folders and enable their inbox to process these emails as a safe sender. All retailer email addresses for these positions are taken from the retailer portal (NNAnet) and updated regularly. Retailers should verify the retailer portal administrator has the current contact information entered for these key positions to ensure information is received.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags

Vehicles listed
INFINITI INFINITI

Listing a model year does not mean every vehicle of it is concerned: the document says which.