Service bulletin NTB20-028

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10173565
Published by NHTSA	2020-04-08
Manufacturer's number	NTB20-028
Manufacturer's date	2020-03-31
NHTSA component	ENGINE AND ENGINE COOLING

NHTSA's summary

2020 KICKS; ENGINE STOPS RUNNING WHEN COMING TO A STOP IF YOU CONFIRM • A customer concern that the engine stopped running when coming to a stop and the MIL was not ON, And The vehicle is easily restarted, And No DTCs are stored. ACTION 1. Confirm the current ECM part number. If applicable: 2. Adjust the base idle to 0 RPM with CONSULT-III plus (C-III plus). 3. Reprogram the ECM.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
NISSAN KICKS	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB22-105B	2024-02-08. Service bulletin. REDUCED POWER AFTER COLD START AT BELOW FREEZING TEMPERATURES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-026	2022-06-08. Service bulletin. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately. • P0460 (FUEL LEV SEN SLOSH) • P0461 (FUEL LEVEL SENSOR) • P0462 (FUEL LEVL SEN/CIRC) • P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
NTB17-082E	2022-03-12. Service bulletin. DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-097J	2022-03-12. Service bulletin. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-027C	2022-03-12. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB14-012G	2022-02-10. Service bulletin. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-049	2021-07-12. Service bulletin. MIL ON WITH DTC P0101 AND/OR P0507 STORED IN THE ECM IF YOU CONFIRM The MIL is ON and DTC P0101 (MAF SENSOR) and/or P0507 (ISC SYSTEM) is stored in the ECM. ACTION 1. Test the vehicle's 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs. 3. Perform Idle Air Volume Learning (IAVL).
NTB21-027	2021-05-08. Service bulletin. MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.
NTB20-028A	2021-04-13. Service bulletin. 2020 KICKS; ENGINE STOPS RUNNING WHEN COMING TO A STOP This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P0A09 2020 Kicks	2020-06-10. Service bulletin. Engine Control Module (ECM) Reprogram Voluntary Service Campaign *** Campaign Summary* Nissan has reclassified the previously announced quality action (PC945) for new vehicle inventory as a Voluntary Service Campaign to update the Engine Control Module (ECM) software. The “idle air volume” and “airflow lower limit value for alternator load correction” parameters were changed for model year 20 vehicles. These Engine Control Module (ECM) calibration changes may affect alternator control and idle speed control optimization, which could, under certain conditions, cause the engine to stall when coming to a stop. * What Dealers Should Do *** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. P0A09. 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information 3. Dealers should use NTB20-040 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.