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Service bulletin PI2002A_OWNR_UPD

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173535
Published by NHTSA2020-04-07
Manufacturer's numberPI2002A_OWNR_UPD
Manufacturer's date2020-03-31
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

PRODUCT IMPROVEMENT CAMPAIGN (PI2002A) - IMPORTANT NOTICE to customers - On February 21, 2020, Kia Motors America, Inc. notified you that it was conducting a Product Improvement Campaign to perform a software update to protect the engine from excessive connecting rod bearing damage on the 2012-2016 MY Kia Soul vehicles equipped with the 1.6L Gasoline Direct Injection (“GDI”). However, due to the coronavirus (COVID-19) outbreak, we understand there may be challenges in taking your vehicle to the dealership for this update. We want to assure you that we are practicing the safety measures recommended by the CDC and local governments to maintain the best possible environments at our dealerships. The health and safety of our customers and employees are our top priority. If your Kia vehicle needs maintenance, service or repair for any reason, your local dealer is here to help and many have special programs designed to support your individual needs (details typically included on the dealer’s website). We would, however, like to assure you that there is no immediate need to have this software update performed. Once this challenging situation has passed, you can have this software update performed on your vehicle, and the warranty for the engine sub-assembly (short block) will be extended to 10 years from the vehicle in-service date or 120,000 miles, whichever occurs first.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
KIA SOUL2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20212042021-04-06. Engine
20205972020-12-04. Engine
20V7500002020-12-02. ENGINE
20205352020-11-11. Engine
20191012019-02-28. Engine
19V1200002019-02-22. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SC176Y_TSB_R12026-03-31. Service bulletin. TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides catalytic converter and engine sub-assembly diagnosis and repair information on certain 2012-2016MY Soul (AM, PS) vehicles produced from July 8, 2011 through August 11, 2016, that previously had the recall campaign SC176 completed. The affected vehicles may exhibit catalyst system efficiency deterioration or a malfunction indicator lamp illumination with an active, history or pending P0420 with or without a P030X misfire DTC.
PI2002B_OWNR_7012026-02-26. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B FL701) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (“ECU”).
PI2002B_OWNR_6012025-06-19. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (ECU).
TSB_ENG222_R82025-04-18. Service bulletin. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TSB_ENG222_R72025-03-04. Service bulletin. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
PI2002YZ_TSB_R32024-11-13. Service bulletin. TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2002A, PI2002B and SC200**1) titled “Knock Sensor Detection System - ECU Logic Improvement”. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
PI2002B_OWNR_5012024-10-23. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Kia Soul vehicles equipped with 2.0-liter engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU") (PI2002B).
SC176Y_TSB2024-10-23. Service bulletin. SUBSEQUENT REPAIR ACTION: CATALYTIC CONVERTER REPLACEMENT AND ENGINE INSPECTION/REPLACEMENT (SC176Y) - This bulletin provides catalytic converter and engine sub-assembly diagnosis and repair information on certain 2012-2016MY Soul (AM, PS) vehicles produced from July 8, 2011 through August 11, 2016, that previously had the recall campaign SC176 completed. The affected vehicles may exhibit catalyst system efficiency deterioration or a malfunction indicator lamp illumination with an active, history or pending P0420 with or without a P030X misfire DTC.
PI2002B_OWNR_4012024-03-02. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Kia Soul vehicles equipped with 2.0-liter engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU") (PI2002B).
PS7392023-04-06. Service bulletin. PITSTOP: LOW OIL PRESSURE AT IDLE AFTER GAMMA 1.6L GDI SHORT BLOCK ENGINE REPLACEMENT - This bulletin provides information equipped with a Gamma 1.6L GDI regarding a 'low oil pressure' concern during engine idle on vehicles engine due to a missing dowel pin, after a short block engine replacement. An internal oil leakage will cause a decrease in oil pressure without the instal lation of the dowel pin location described in this bulletin. Confirm that the dowel pin was installed for an engine exhibiting a low oil pressure concern after a short block replacement.