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Service bulletin SSM74763

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10173431
Published by NHTSA2020-04-07
Manufacturer's numberSSM74763
Manufacturer's date2020-03-20
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
JAGUAR E-PACE2018, 2019, 2020
JAGUAR F-PACE2018, 2019, 2020
JAGUAR F-TYPE2018, 2019, 2020
JAGUAR I-PACE2019, 2020
JAGUAR XE2018, 2019, 2020
JAGUAR XF2018, 2019, 2020
JAGUAR XJ2018, 2019
JAGUAR XJ2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0670002026-02-05. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V0170002025-01-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
24V9270002024-12-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V6330002024-08-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V1830002024-03-07. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0860002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0850002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V7090002023-10-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V3690002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
19V6820002019-09-27. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_FEB2026_352026-03-04. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_342026-03-04. Other. There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_332026-03-04. Other. 12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
252602.027 - 12FEB262026-03-04. Service bulletin. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_252026-02-06. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
H537 UPS0525-2 11AUG252025-09-03. Service bulletin. Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_452025-04-07. Other. 'Stop Safely Electrical Fault Detected' warning message displayed in the message center.