# Service bulletin 23\-009\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10173362
- Published by NHTSA: 2020\-04\-06
- Manufacturer's number: 23\-009\-20
- Manufacturer's date: 2020\-02\-13
- NHTSA component: SUSPENSION

## NHTSA's summary

Loud Scraping or Clunking Noise From the Front Suspension This bulletin involves inspecting and possibly replacing one front coil spring. Customers may experience the following:A loud scraping, bump or clunking noise from the front suspension when going over bumps.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173362-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173362-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2020 JEEP GLADIATOR

## Other bulletins for the same vehicles and component

- [9100756](/bulletins/11028885.md), 2026-02-19, Service bulletin: SUSPENSION. DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
- [9100756](/bulletins/11028252.md), 2026-02-04, Service bulletin: SUSPENSION. DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE. Reference Master Tech article released in December 2025 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
- [02\-002\-25 REV. A](/bulletins/11023168.md), 2025-09-17, Service bulletin: SUSPENSION. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- [106352](/bulletins/11023074.md), 2025-09-10, Service bulletin: SUSPENSION. SHOCK ABSORBER – SUSPENSION \& SHOCKS \- REAR
- [02\-002\-25](/bulletins/11018676.md), 2025-05-30, Service bulletin: SUSPENSION. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- [S2123000046 REV.B](/bulletins/11006622.md), 2024-08-26, Service bulletin: SUSPENSION. Click Noise From Front End While Driving And Or Turning.
- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [S2123000046](/bulletins/10221270.md), 2022-09-26, Service bulletin: SUSPENSION. Click Noise From Front End While Driving And Or Turning
- [S2003000001 Rev.](/bulletins/10190629.md), 2021-04-26, Service bulletin: SUSPENSION. Noise From Front Axle Area Over Bumps
- [W45](/bulletins/10177516.md), 2020-07-27, Service bulletin: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; SUSPENSION:FRONT:SHOCK ABSORBER. Customer Satisfaction Notification W45 Front Axle Bracket

JSON: [/v1/bulletins/10173362](/v1/bulletins/10173362)

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