# Service bulletin 08\-019\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10173357
- Published by NHTSA: 2020\-04\-06
- Manufacturer's number: 08\-019\-20
- Manufacturer's date: 2020\-02\-08
- NHTSA component: ELECTRICAL SYSTEM; SEATS

## NHTSA's summary

Body Control Module \(BCM\) Reconfigure for Enabling the Auto\-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto\-on comfort settings. Customers may comment on one or more of the following:If below 4 °C \(40 °F\), the heated seats or heated steering wheel turn on by themselves. If above 26 °C \(80 °F\), the vented seats turn on by themselves. Cannot turn off the auto\-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto\-on comfort feature off.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173357-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173357-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Seats

## Vehicles listed

- 2018 to 2020 DODGE DURANGO

## Recalls for the same vehicles and component

- [2021239](/recalls/tc/2021239.md), 2021-04-23: Seats And Restraints
- [18V524000](/recalls/nhtsa/18V524000.md), 2018-08-09: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000041 REV.A](/bulletins/11034351.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [9100835](/bulletins/11033957.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000040](/bulletins/11033896.md), 2026-06-16, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- [S2623000041](/bulletins/11033895.md), 2026-06-16, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- [S1623000028 REV.I](/bulletins/11033308.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [08\-208\-26 REV. A](/bulletins/11032842.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
- [08\-208\-26](/bulletins/11032824.md), 2026-05-20, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
- [08\-208\-26](/bulletins/11032647.md), 2026-05-13, Service bulletin: ELECTRICAL SYSTEM. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub \(no charging, no data\). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

JSON: [/v1/bulletins/10173357](/v1/bulletins/10173357)

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