# Service bulletin SRV\-ESB\-20\-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10173096
- Published by NHTSA: 2020\-04\-07
- Manufacturer's number: SRV\-ESB\-20\-001
- Manufacturer's date: 2020\-03\-19
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

Ducati Immobilizer Systems \- Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV\-ESB\-18\-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems \(engine start lock systems\) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173096-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10173096-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2006 DUCATI DESMOSEDICI
- 2008 DUCATI DESMOSEDICI
- 2008 DUCATI DESMOSEDICI RR
- 2011 to 2017 DUCATI DIAVEL
- 2018 DUCATI DIAVEL
- 2019 DUCATI DIAVEL
- 2010 DUCATI F1098
- 2010 DUCATI F1098 STREETFIGHTER
- 2010 DUCATI F1098 STREETFIGHTER S
- 2009 to 2010 DUCATI F1098S
- 2010 to 2011 DUCATI F1098S STREETFIGHTER
- 2009 DUCATI HYM1100
- 2010 DUCATI HYM1100 EVO SP
- 2010 DUCATI HYM1100E
- 2009 DUCATI HYM1100S
- 2010 DUCATI HYM796
- 2006 to 2008 DUCATI HYPERMOTARD
- 2013 to 2017 DUCATI HYPERMOTARD
- 2018 to 2020 DUCATI HYPERMOTARD
- 2012 DUCATI HYPERMOTARD 1100 EVO
- 2011 DUCATI HYPERMOTARD 1100 EVO SP
- 2010 DUCATI HYPERMOTARD 796
- 2012 DUCATI HYPERMOTARD 796
- 2016 to 2017 DUCATI HYPERMOTARD 939
- 2016 DUCATI HYPERMOTARD 939 CAL
- 2013 DUCATI HYPERMOTARD SP
- 2012 DUCATI HYPERMOTARD1100EVO SP C
- 2013 DUCATI HYPERSTRADA
- 2009 to 2010 DUCATI M1100
- 2010 DUCATI M1100 ABS
- 2009 to 2010 DUCATI M1100S
- 2010 DUCATI M1100S ABS
- 2011 DUCATI M696
- 2010 DUCATI M696\+
- 2010 DUCATI M696\+ ABS
- 2011 DUCATI M796
- 2007 DUCATI MONSTER
- 2013 DUCATI MONSTER
- 2015 DUCATI MONSTER
- 2007 DUCATI MONSTER 1000
- 2011 to 2012 DUCATI MONSTER 1100 EVO
- 2014 to 2016 DUCATI MONSTER 1200
- 2017 DUCATI MONSTER 1200
- 2018 to 2019 DUCATI MONSTER 1200
- 2017 DUCATI MONSTER 1299 SL
- 2007 DUCATI MONSTER 695
- 2007 to 2009 DUCATI MONSTER 696
- 2012 DUCATI MONSTER 696
- 2012 DUCATI MONSTER 796
- 2017 DUCATI MONSTER 797
- 2016 to 2019 DUCATI MONSTER 821
- 2007 DUCATI MONSTER S4R
- 2007 DUCATI MONSTER S4RS
- 2010 DUCATI MS 1200S
- 2010 DUCATI MS1200\-A
- 2010 DUCATI MS1200S
- 2010 DUCATI MS1200ST
- 2007 to 2008 DUCATI MTS 1100
- 2009 DUCATI MTS1100
- 2009 DUCATI MTS1100S
- 2010 to 2011 DUCATI MTS1200
- 2010 DUCATI MTS1200 ABS
- 2007 to 2008 DUCATI MULTISTRADA
- 2011 DUCATI MULTISTRADA
- 2015 to 2017 DUCATI MULTISTRADA
- 2018 to 2020 DUCATI MULTISTRADA
- 2010 to 2017 DUCATI MULTISTRADA 1200
- 2012 to 2013 DUCATI MULTISTRADA 1200 ABS
- 2015 to 2016 DUCATI MULTISTRADA 1200S
- 2018 DUCATI MULTISTRADA 1260
- 2019 DUCATI MULTISTRADA 1260 ENDURO
- 2018 DUCATI PANIGALE 1299 FE
- 2018 DUCATI PANIGALE 959
- 2014 to 2019 DUCATI PANIGALE R
- 2017 to 2019 DUCATI PANIGALE SPECIALE
- 2020 DUCATI PANIGALE V2
- 2017 DUCATI PANIGALE V4
- 2018 to 2020 DUCATI PANIGALE V4
- 2017 DUCATI PANIGALE V4 S
- 2018 to 2019 DUCATI PANIGALE V4 S
- 2009 DUCATI S1000BIP
- 2009 DUCATI S1000S
- 2008 DUCATI S2R 1000
- 2007 DUCATI S2R1000
- 2015 to 2017 DUCATI SCRAMBLER
- 2018 DUCATI SCRAMBLER
- 2017 DUCATI SCRAMBLER 800 CAFE RACER
- 2018 DUCATI SCRAMBLER 800 CAFE RACER
- 2006 to 2007 DUCATI SPORT CLASSIC
- 2008 DUCATI SPORT1000
- 2007 DUCATI ST3S\-ABS
- 2012 DUCATI STREETFIGHTER 848
- 2014 DUCATI STREETFIGHTER 848
- 2017 to 2019 DUCATI SUPERSPORT
- 2016 to 2020 DUCATI XDIAVEL
- 2015 to 2018 DUCATI XDIAVEL S

## Recalls for the same vehicles and component

- [2018642](/recalls/tc/2018642.md), 2018-11-21: Accessories
- [2012254](/recalls/tc/2012254.md), 2012-08-03: Accessories
- [11V336000](/recalls/nhtsa/11V336000.md), 2011-06-27: EQUIPMENT
- [09V142000](/recalls/nhtsa/09V142000.md), 2009-04-29: ELECTRICAL SYSTEM:WIRING
- [2009089](/recalls/tc/2009089.md), 2009-03-26: Electrical

## Other bulletins for the same vehicles and component

- [TTB\-23\-001R10](/bulletins/10240321.md), 2023-08-03, Service bulletin: STRUCTURE; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM. Tips \& Tricks Summary Rev. 10 Summary. water radiator electric fan motors replacement, BBS fuse replacement and BBS software updates for the Diavel; new brake fluid reservoir bracket part number for the Panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot peg holder plate and stand support fixing screws for a all models.
- [TTB\-23\-001R09](/bulletins/10240317.md), 2023-08-03, Service bulletin: ENGINE AND ENGINE COOLING; VEHICLE SPEED CONTROL; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; SEATS. Tips and Tricks Revision 9 Summary. Front fork leg seal indication, fuel tank filler plug improvements, and DQS error code information for the Multistrada; rider seat cover creases for the Diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.
- [TTB\-23\-001 rev08](/bulletins/10238478.md), 2023-07-04, Service bulletin: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Tips \& Tricks Summary Rev. 06 Summary. BBS fuse indications and fan error code validation for the Diavel; and Precautions for removing scratches on special versions on the Streetfighter.
- [TTB\-23\-001 rev07](/bulletins/10238477.md), 2023-07-04, Service bulletin: VEHICLE SPEED CONTROL; STRUCTURE; ELECTRICAL SYSTEM:MOTORCYCLE STARTER INTERLOCK SYSTEM\- CLUTCH,NEUTRAL,SIDESTAND; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; SERVICE BRAKES, AIR:DISC:CALIPER. Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale; and timing layshift seal removal for a all models.
- [TTB\-22\-001\_R 01](/bulletins/10209665.md), 2022-04-04, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC. Tips \& Tricks V 01 \- Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 \(all model versions\). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900\-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP \(all model years\) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 \(all versions\), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
- [SRV\-ESB\-22\-002](/bulletins/10209663.md), 2022-04-04, Service bulletin: ELECTRICAL SYSTEM. Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV\-ESB\-19\-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12\-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
- [Pre Delivery](/bulletins/10207690.md), 2022-02-07, Service bulletin: EQUIPMENT. Pre\-delivery Intervention Check List .
- [SB16002](/bulletins/10206710.md), 2022-01-24, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. Introduction.
- [TTB\-20\-001 rev20](/bulletins/10203083.md), 2021-11-05, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SEATS. Tips \& Tricks. Applicability: All Models, All Model Years, P. 10\-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11\-Control unit reprogramming. Multistrada V4S All Model Years, P.30\-Right\-hand switch button backlighting problems, P. 31\-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43\- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021\-2022, P44\-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50\-Engine warning light on: ECU Error P0314
- [SRV\-TTB\-21\-001v3](/bulletins/10190055.md), 2021-04-07, Service bulletin: SUSPENSION; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT; ELECTRICAL SYSTEM. Tips \& Tricks Ver 03. Applicability: All models, all model years. This Tips \& Tricks bulletin informs dealers and service managers of non\-safety time\-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.

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