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Service bulletin SSM 48660

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10172993
Published by NHTSA2020-04-02
Manufacturer's numberSSM 48660
Manufacturer's date2020-03-23
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

SSM 48660 - 2020 Mustang Shelby GT500 - Hood Ajar Indicator Illuminated And Message Displayed, Proper Procedure To Close The Hood Some 2020 Mustang Shelby GT500 vehicles may exhibit a hood ajar indicator being illuminated, and/or a hood ajar message displayed in the information display. This may be due to the hood not being fully closed. To close the hood properly, lower the hood and allow it to drop under its own weight for the last 20-30 cm (812 in). The hood pins should not be utilized for indication of hood ajar position, proper adjustment or alignment. Refer to the 2020 Shelby GT500 Mustang Supplement for further information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
FORD MUSTANG2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
21N10 S12023-12-05. Service bulletin. Certain 2015 – 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position
21N102022-10-05. Service bulletin. Certain 2015 – 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter
21N102022-01-03. Service bulletin. Certain 2015 – 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the secondary latched position the driver will notice wind noise from the door and a door ajar warning will appear on the instrument cluster. This concern does not result in a fully opened door while driving. The occupant can open the door normally using the door handle.
SSM 493252020-12-04. Service bulletin. Some 2020 Mustang GT500 vehicles may exhibit a difficulty opening or closing the hood. This may be due to the hood pin assemblies sticking in place. To correct this condition, open the hood, depress both buttons on both pins so that they remain in the depressed position. Use a shop rag to apply a light coating of Motorcraft XL-10 or equivalent to both of the hood pin assemblies on the inside of the depressed area of the pins where the release button is located. Open and close the hood several times to help the XL-10 to penetrate them. Wipe away any excess XL-10 from all surfaces around the pins. For claiming, use causal part 16A770.