# Service bulletin DOR\-D8C4T\-03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172883
- Published by NHTSA: 2020\-03\-30
- Manufacturer's number: DOR\-D8C4T\-03
- Manufacturer's date: 2020\-01\-31
- NHTSA component: ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

## NHTSA's summary

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172883-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172883-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Power windows

## Vehicles listed

- 2015 to 2020 CADILLAC ESCALADE
- 2015 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2020 CADILLAC ESCALADE ESV
- 2019 CHEVROLET 6500
- 2011 to 2015 CHEVROLET CRUZE
- 2015 to 2020 CHEVROLET SILVERADO 1500
- 2015 to 2020 CHEVROLET SILVERADO 2500
- 2015 to 2020 CHEVROLET SILVERADO 3500
- 2019 to 2020 CHEVROLET SILVERADO 4500
- 2020 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- CHEVROLET SUBURBAN
- 2015 to 2020 CHEVROLET SUBURBAN
- CHEVROLET TAHOE
- 2015 to 2020 CHEVROLET TAHOE
- 2019 CHEVROLET duplicate SILVERADO 5500
- DORMAN DORMAN
- 2015 to 2020 GMC SIERRA 1500
- 2015 to 2020 GMC SIERRA 2500
- 2015 to 2020 GMC SIERRA 3500
- 2015 to 2020 GMC YUKON
- 2015 to 2020 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [PIT5291A](/bulletins/10248466.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Wind Whistle Noise At Highway Speeds From Left Or Right Rear Quarter Glass Area
- [PIT5291](/bulletins/10248465.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Wind Whistle Noise At Highway Speeds From Left Or Right Rear Quarter Glass Area
- [PIT5286](/bulletins/10248455.md), 2024-01-08, Service bulletin: STRUCTURE:BODY:HATCHBACK/LIFTGATE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Pop Or Scrape Noise When Liftgate Or Glass Is Opened Or Power Liftgate Reverses.
- [PIE0580A](/bulletins/10184508.md), 2020-12-21, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise coming from the window regulator area.
- [PIE0580](/bulletins/10180705.md), 2020-10-05, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise coming from the window regulator area.
- [DOR\-E2P5T\-03](/bulletins/10172884.md), 2020-03-30, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
- [16NA075](/bulletins/10139216.md), 2018-06-04, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
- [18NA079](/bulletins/10137306.md), 2018-05-21, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM:WIRING; STRUCTURE:BODY:DOOR. This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.
- [PI1454](/bulletins/10135419.md), 2018-05-07, Service bulletin: BACK OVER PREVENTION; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. This preliminary informational bulletin provides repair information for a customer concern of intermittent clicking/rubbing noise when side door glass is moving up or down at cold temperatures.
- [16\-NA\-152](/bulletins/10134541.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. This technical bulletin provides a procedure to reprogram the BCM to correct a customer concern on a dead battery or no start and DTC B1527 set caused by to the child window lock, when active, causing the BCM to continuously wake up and run the battery down.

JSON: [/v1/bulletins/10172883](/v1/bulletins/10172883)

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