# Service bulletin T\-SB\-0093\-19\_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172848
- Published by NHTSA: 2020\-03\-30
- Manufacturer's number: T\-SB\-0093\-19\_Rev
- Manufacturer's date: 2020\-02\-14
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE

## NHTSA's summary

TSB: Pre\-Delivery Service \(PDS\) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories. ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. \(See PDS Check Sheet ?Final Inspection and Cleaning.?\) A new PDS Check Sheet has been developed for the 2020 model year Sequoia. Some check points have been added, expanded, or clarified.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172848-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172848-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2020 TOYOTA SEQUOIA

## Other bulletins for the same vehicles and component

- [T\-SB\-0106\-22 Rev2](/bulletins/11028726.md), 2026-02-11, Service bulletin: ELECTRICAL SYSTEM. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T\-SB\-0001\-26.
- [T\-SB\-0001\-26](/bulletins/11028722.md), 2026-02-11, Service bulletin: ELECTRICAL SYSTEM. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software.
- [T\-SB\-0058\-23 Rev1](/bulletins/11020657.md), 2025-07-10, Service campaign: ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
- [T\-TT\-0780\-25](/bulletins/11019332.md), 2025-06-06, Service bulletin: ELECTRICAL SYSTEM. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
- [T\-TT\-0780\-25](/bulletins/11018329.md), 2025-05-15, Service bulletin: ELECTRICAL SYSTEM. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
- [T\-SB\-0039\-24 Rev2](/bulletins/11012744.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- [T\-SB\-0038\-24 Rev2](/bulletins/11012743.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti\-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- [T\-SB\-0035\-24 Rev2](/bulletins/11012742.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid\-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent \(depth\) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital\-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- [T\-SB\-0061\-23 Rev2](/bulletins/11012735.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
- [T\-SB\-0062\-23 Rev2](/bulletins/11012727.md), 2025-01-09, Service bulletin: STRUCTURE:BODY. Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

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