# Service bulletin T\-TT\-0581\-19\_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172840
- Published by NHTSA: 2020\-03\-30
- Manufacturer's number: T\-TT\-0581\-19\_Rev
- Manufacturer's date: 2020\-02\-11
- NHTSA component: FUEL SYSTEM, GASOLINE

## NHTSA's summary

Some 2019 \- 2020 model year RAV4 HV customers may be experiencing some concern related to the fuel gauge reading less than full. Please note, this communication refers to 2019\-2020 RAV4 HV customers only. The meter may display somewhere around 3/4 or 7/8 full at the time of gas station pump auto stop

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172840-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172840-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Vehicles listed

- 2019 to 2020 TOYOTA RAV4

## Recalls for the same vehicles and component

- [20V682000](/recalls/nhtsa/20V682000.md), 2020-11-04: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [2020514](/recalls/tc/2020514.md), 2020-10-28: Fuel System

## Other bulletins for the same vehicles and component

- [23TE01 Dealer Pa](/bulletins/10236191.md), 2023-05-15, Service bulletin: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. DP: Although the high\-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high\-pressure fuel pump of the subject vehicles.
- [21TC03 Dealer Da](/bulletins/10201392.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. DD: SPECIAL SERVICE CAMPAIGN 21TC03 \(Remedy Notice\)
- [Special Service](/bulletins/10201387.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE. RE: The subject vehicles are equipped with a low\-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.
- [21TC03 Region Le](/bulletins/10201386.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE. RL: The subject vehicles are equipped with a low\-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.
- [21TC03\_DL\_Toyota](/bulletins/10201385.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE. DL: The subject vehicles are equipped with a low\-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.
- [20TE05\_Dealer Pa](/bulletins/10201357.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE. DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi\-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- [20TE04\_Dealer Pa](/bulletins/10201356.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE. DP: Toyota has received customer reports of certain 2019\-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi\-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles \(whichever comes first\), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.
- [21TC03\_Fuel Pump](/bulletins/10201344.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; FUEL SYSTEM, GASOLINE. TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC03 LOW\-PRESSURE FUEL PUMP
- [20TE05\_Dealer Pa](/bulletins/10201335.md), 2021-09-13, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. DP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi\-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- [20TE04\_Dealer Pa](/bulletins/10201334.md), 2021-09-13, Service bulletin: FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. DP: Toyota has received customer reports of certain 2019\-2021 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi\-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles \(whichever comes first\), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.

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