# Service bulletin ZKG\_Technical In

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172832
- Published by NHTSA: 2020\-03\-30
- Manufacturer's number: ZKG\_Technical In
- Manufacturer's date: 2020\-02\-06
- NHTSA component: EQUIPMENT

## NHTSA's summary

TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl \(070\) or Super White \(040\) Paint Color Coverage for Peeling of Factory\-Applied Paint

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172832-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172832-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2008 to 2015 TOYOTA 4RUNNER
- 2008 to 2017 TOYOTA AVALON
- 2013 to 2017 TOYOTA AVALON HYBRID
- 2008 to 2017 TOYOTA CAMRY
- 2008 to 2017 TOYOTA CAMRY HYBRID
- 2009 to 2019 TOYOTA COROLLA
- 2012 to 2015 TOYOTA PRIUS C
- 2011 TOYOTA PRIUS V
- 2012 to 2017 TOYOTA PRIUS V
- 2012 to 2014 TOYOTA RAV4 EV
- 2008 TOYOTA SCION XB

## Recalls for the same vehicles and component

- [2019428](/recalls/tc/2019428.md), 2019-08-23: Accessories
- [19V503000](/recalls/nhtsa/19V503000.md), 2019-06-28: EQUIPMENT:OTHER:LABELS
- [19V244000](/recalls/nhtsa/19V244000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS
- [17V425000](/recalls/nhtsa/17V425000.md), 2017-07-03: EQUIPMENT; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
- [16V420000](/recalls/nhtsa/16V420000.md), 2016-06-09: EQUIPMENT:OTHER:LABELS
- [16V228000](/recalls/nhtsa/16V228000.md), 2016-04-20: EQUIPMENT:OTHER:LABELS
- [14V828000](/recalls/nhtsa/14V828000.md), 2014-12-30: EQUIPMENT
- [13V442000](/recalls/nhtsa/13V442000.md), 2013-10-17: EQUIPMENT:APPLIANCE:AIR CONDITIONER; AIR BAGS; ELECTRICAL SYSTEM
- [13V123000](/recalls/nhtsa/13V123000.md), 2013-04-09: EQUIPMENT:OTHER:LABELS
- [12V120000](/recalls/nhtsa/12V120000.md), 2012-03-23: EQUIPMENT:ELECTRICAL

## Other bulletins for the same vehicles and component

- [TSB010622](/bulletins/10252259.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- [T\-SB\-0043\-14](/bulletins/10251070.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T\-SB\-0057\-18.
- [K0P\_TISdownload\_](/bulletins/10245487.md), 2023-11-27, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). DP: The Data Communication Module \(DCM\) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System \(GPS\) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [T\-SB\-0057\-18](/bulletins/10238157.md), 2023-06-26, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- [20TE10D](/bulletins/10235236.md), 2023-05-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DP: Customer Support Program 20TE10 has been superseded by 23TE03
- [TSB000923](/bulletins/10235216.md), 2023-05-01, Service bulletin: EQUIPMENT; SERVICE BRAKES, HYDRAULIC. TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes \(DTCs\): ?DTC P0171 and/or P0174 \(System Too Lean Bank 1/Bank 2\) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- [T\-TT\-0611\-20 Rev](/bulletins/10230376.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
- [T\-SB\-0119\-20 Obs](/bulletins/10230362.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T\-SB\-0106\-22.
- [T\-SB\-0106\-22](/bulletins/10230360.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

JSON: [/v1/bulletins/10172832](/v1/bulletins/10172832)

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