# Service bulletin KLG \- Dealer Pac

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172824
- Published by NHTSA: 2020\-03\-30
- Manufacturer's number: KLG \- Dealer Pac
- Manufacturer's date: 2020\-02\-05
- NHTSA component: ELECTRICAL SYSTEM; AIR BAGS

## NHTSA's summary

The Data Communication Module \(DCM\) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System \(GPS\) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172824-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172824-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Electrical system

## Vehicles listed

- 2014 LEXUS ES 350
- 2016 to 2017 LEXUS GS 200T
- 2011 to 2017 LEXUS GS 350
- 2016 to 2017 LEXUS GS F
- 2014 to 2015 LEXUS GS HYBRID
- 2013 to 2014 LEXUS GX
- 2010 to 2017 LEXUS IS 250
- 2011 to 2015 LEXUS IS 250C
- 2013 LEXUS IS 300
- 2015 to 2017 LEXUS IS 300
- 2010 to 2017 LEXUS IS 350
- 2013 to 2015 LEXUS IS 350C
- 2013 to 2014 LEXUS IS F
- 2012 LEXUS LS
- 2016 LEXUS LS
- 2011 LEXUS LS 460
- 2015 to 2016 LEXUS NX
- 2015 to 2017 LEXUS RC 200T
- 2016 to 2017 LEXUS RC 300
- 2015 to 2017 LEXUS RC 350
- 2015 to 2017 LEXUS RC F
- 2010 to 2011 LEXUS RX
- 2013 LEXUS RX 350
- 2014 LEXUS RX 351

## Recalls for the same vehicles and component

- [18V085000](/recalls/nhtsa/18V085000.md), 2018-01-31: AIR BAGS:SIDE/WINDOW; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE\-INACTIVE; AIR BAGS:FRONTAL

## Other bulletins for the same vehicles and component

- [L\-SB\-0043\-23 Rev1](/bulletins/11020656.md), 2025-07-10, Service bulletin: ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
- [23LE02](/bulletins/10235220.md), 2023-05-01, Service bulletin: SERVICE BRAKES, HYDRAULIC; AIR BAGS. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2015\-2020 model year \(MY\) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- [L\-SB\-0004\-22](/bulletins/10209023.md), 2022-03-14, Service bulletin: AIR BAGS. TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- [LSB003015](/bulletins/10205333.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. XM Actvation Confirmation during PDS
- [LSB002514B](/bulletins/10205331.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Immobilizer and Smart Key Reset
- [LSB002514](/bulletins/10205329.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Immobilizer and Smart Key Reset.
- [LSB002114](/bulletins/10205327.md), 2021-12-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Techstream ECU Flash Reprogramming Procedure.
- [LSB000816](/bulletins/10205314.md), 2021-12-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Battery Maintenance During PDS
- [Lexus Safety Re](/bulletins/10190468.md), 2021-04-19, Service bulletin: AIR BAGS. Lexus Safety Recall and Service Campaign \- Technician Certification Requirements
- [KLG\_19LE05\-TI\-Up](/bulletins/10179782.md), 2020-09-14, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

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