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Service bulletin WI20-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10172769
Published by NHTSA2020-03-26
Manufacturer's numberWI20-003
Manufacturer's date2020-03-25
NHTSA componentEQUIPMENT

NHTSA's summary

DTNA is temporarily adjusting some Warranty-related part return practices to accommodate limited staffing at service locations due to COVID-19. Effective immediately, when parts must be returned, the timeline to ship and enter shipping information into OWL has been extended from 23 days to 46 days.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FCCC FCCC
FREIGHTLINER FREIGHTLINER
THOMAS BUILT BUSES THOMAS BUILT BUSES
WESTERN STAR WESTERN STAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.