# Service bulletin 20CSA\-04

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172649
- Published by NHTSA: 2020\-03\-22
- Manufacturer's number: 20CSA\-04
- Manufacturer's date: 2020\-03\-20
- NHTSA component: ENGINE AND ENGINE COOLING; EQUIPMENT

## NHTSA's summary

Customer Service Announcement saying that Service Pack \(SP\) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172649-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172649-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Equipment and accessories

## Vehicles listed

- 2015 to 2020 FCCC MT45
- 2015 to 2020 FCCC MT55
- 2015 to 2017 FCCC S2G
- 2019 to 2020 FCCC S2G
- 2017 to 2020 FCCC S2RV
- 2015 to 2020 FCCC XBP
- 2015 to 2020 FCCC XBR
- 2015 to 2020 FCCC XBS
- 2015 to 2020 FCCC XCL
- 2015 to 2020 FCCC XCM
- 2015 to 2020 FCCC XCP
- 2015 to 2020 FCCC XCR
- 2015 to 2020 FCCC XCS
- 2018 FCCC redundant S2G
- 2015 to 2020 FREIGHTLINER 108SD
- 2015 to 2020 FREIGHTLINER 114SD
- 2015 to 2020 FREIGHTLINER 122SD
- 2015 to 2020 FREIGHTLINER BUSINESS CLASS M2
- 2015 to 2021 FREIGHTLINER CASCADIA
- 2015 to 2020 FREIGHTLINER COLUMBIA
- 2015 to 2020 FREIGHTLINER CORONADO
- 2015 to 2021 THOMAS BUILT BUSES SAF\-T\-LINER C2
- 2015 to 2020 WESTERN STAR 4700
- 2015 to 2021 WESTERN STAR 4800
- 2015 to 2021 WESTERN STAR 4900
- 2015 to 2020 WESTERN STAR 5700
- 2015 to 2021 WESTERN STAR 6900

## Recalls for the same vehicles and component

- [22V338000](/recalls/nhtsa/22V338000.md), 2022-05-16: EQUIPMENT:OTHER:LABELS
- [21V073000](/recalls/nhtsa/21V073000.md), 2021-02-12: ENGINE
- [20V634000](/recalls/nhtsa/20V634000.md), 2020-10-14: EQUIPMENT:OTHER:LABELS; TIRES
- [2020408](/recalls/tc/2020408.md), 2020-09-01: Engine
- [20V527000](/recalls/nhtsa/20V527000.md), 2020-09-01: ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING
- [20V211000](/recalls/nhtsa/20V211000.md), 2020-04-10: EQUIPMENT:OTHER:LABELS
- [18V581000](/recalls/nhtsa/18V581000.md), 2018-08-30: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- [2017636](/recalls/tc/2017636.md), 2017-12-18: Accessories
- [17V810000](/recalls/nhtsa/17V810000.md), 2017-12-15: EQUIPMENT
- [17V452000](/recalls/nhtsa/17V452000.md), 2017-07-17: EQUIPMENT

## Other bulletins for the same vehicles and component

- [CXA 03\_26\_Surge Tank](/bulletins/11030507.md), 2026-04-02, Other: ENGINE. CX Advocate for discolored coolant surge tanks \(24CSA\-20\)
- [FleetCom\_Heater Core](/bulletins/11027493.md), 2026-01-08, Other: ENGINE. Fleet Communications for Heater Core Plugging
- [FleetCom\_SS 3163\-FTL](/bulletins/11026453.md), 2025-12-06, Other: ENGINE. Fleet Communications for Power Steering Reservoir Fill Cap Venting
- [FleetCom\_Low Coolant](/bulletins/11026421.md), 2025-12-05, Other: ENGINE. Fleet Communications for Low Coolant Sensor
- [CXA\_10\_25\_Low Coolant](/bulletins/11024962.md), 2025-11-05, Other: ENGINE. CX Advocate for P4, WST X\-Series, DD Engines Low/Critical Low Coolant Warnings
- [CXA\_10\_25\_Conmet Oil Pan](/bulletins/11024958.md), 2025-11-05, Other: ENGINE. CX Advocate for ConMet Oil Pan Insert Additional Issues
- [CXA\_9\_25\_Tech Questions](/bulletins/11023683.md), 2025-10-03, Other: POWER TRAIN; ENGINE. CX Advocate for technical questions/issues raised
- [CXA\_8\_25\_Tech Questions](/bulletins/11022341.md), 2025-09-02, Other: POWER TRAIN; ENGINE; UNKNOWN OR OTHER. CX Advocate for technical questions/issues raised
- [24CSA\-19Rev](/bulletins/11022317.md), 2025-09-02, Other: ENGINE. Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product \(HDEP\) Oil Separator Leaks
- [CXA 3\_25\_NOx](/bulletins/11016309.md), 2025-04-02, Other: ENGINE. CX Advocate for NOx conversion low faults

JSON: [/v1/bulletins/10172649](/v1/bulletins/10172649)

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