# Service bulletin B610620

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172498
- Published by NHTSA: 2020\-03\-16
- Manufacturer's number: B610620
- Manufacturer's date: 2020\-02\-01
- NHTSA component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH; ELECTRICAL SYSTEM

## NHTSA's summary

TAILGATE MALFUNCTION WHEN OPENING OR CLOSING. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal set by the contactless tailgate opening control unit \(smart\-opener\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172498-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172498-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Latches and locks

## Vehicles listed

- 2020 BMW M2
- 2020 BMW R 1250 GS ADVENTURE
- 2016 to 2020 BMW X1
- 2016 to 2017 BMW X1 SAV

## Other bulletins for the same vehicles and component

- [B840226](/bulletins/11035408.md), 2026-07-31, Service campaign: ELECTRICAL SYSTEM. Once the Telematics Module \(TCB2\) enters sleep mode, a BMW Data Services trigger for Remote Services\(remote engine start, lock/unlock/climate conditioning\) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
- [B011924](/bulletins/11013038.md), 2025-01-23, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
- [B01192024](/bulletins/11012113.md), 2025-01-02, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date.
- [B840324](/bulletins/11009005.md), 2024-10-19, Service bulletin: ELECTRICAL SYSTEM. The “End of life” or “Emergency call system error” Check Control message appears in the vehicle. The following fault memory entry is stored: B7F341 – Emergency battery: Hardware faulty
- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B521723](/bulletins/10249023.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM; SEATS. Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
- [B612723](/bulletins/10247578.md), 2024-01-03, Service bulletin: ELECTRICAL SYSTEM. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B612723](/bulletins/10245377.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B120723](/bulletins/10245368.md), 2023-12-06, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Vehicle exhibits a slight acceleration delay when taking off from a MSA \(automatic engine start\-stopfunction\) stop.

JSON: [/v1/bulletins/10172498](/v1/bulletins/10172498)

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