# Service bulletin BPaS03032020906

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172424
- Published by NHTSA: 2020\-03\-12
- Manufacturer's number: BPaS03032020906
- Manufacturer's date: 2020\-03\-03
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT

## NHTSA's summary

Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is investigating certain 2019 AWD RDXs with a client complaint of a noise coming from the front dampers while driving. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172424-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172424-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2019 ACURA RDX

## Other bulletins for the same vehicles and component

- [B22\-014](/bulletins/10237043.md), 2023-05-31, Service bulletin: VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Service Bulletin \- The rear windshield glass is shattered or broken with no external impact due to an incorrect specification for the rear defroster grid.
- [B22\-014](/bulletins/10215489.md), 2022-07-07, Service bulletin: EQUIPMENT; VISIBILITY; STRUCTURE. Service bulletin \- The rear windshield glass is shattered or broken with no external impact. Incorrect specification for the rear defroster grid.
- [24142\_acura\_6gb\_](/bulletins/10215481.md), 2022-07-07, Service bulletin: ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT. "Notice \- Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle \(Vehicle Identification Number \[VIN NUMBER\]\). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in\-vehicle services that the vehicle has previously supported. The Telematics Control Unit \(TCU\) using the Over the Air \(OTA\) update is required to connect to the VoLTE network to continue communications. Acura strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."
- [BPO05022022901](/bulletins/10213560.md), 2022-06-06, Service bulletin: EQUIPMENT. Dealer message \- American Honda is investigating a potential quality concern with RDX Accessory Cross Bar kit. Due to this investigation, American Honda is requesting all dealers to return any uninstalled inventory to American Honda for investigation and validation by the supplier.
- [B98015](/bulletins/10211608.md), 2022-05-09, Service bulletin: EQUIPMENT. Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.
- [BBTS220101](/bulletins/10208849.md), 2022-03-08, Service bulletin: EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Tech Line Summary Article \- We are getting reports of a popping noise coming from the left and right sides of the rear area of the roof near the panoramic sunroof assembly. Before replacing the sunroof frame assembly to address the noise, do a mounting bolt retorque procedure. Then, verify if the noise is still present before replacing the frame assembly.
- [BTI\&01192022902](/bulletins/10206795.md), 2022-01-26, Service bulletin: EQUIPMENT; STRUCTURE. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for 2019\-2021 RDX with a customer complaint of a damaged rear door weatherstrip. To better understand the cause of this condition, AHM would like to obtain images of the weatherstrip before you attempt any repairs.
- [BPaS10012021](/bulletins/10202288.md), 2021-10-16, Service bulletin: EQUIPMENT. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2019\-2021 RDXs with a client complaint of a rattle noise coming from the Head\-Up Display \(HUD\). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [BJA17882](/bulletins/10201212.md), 2021-09-09, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Job Aid \- This job aid contains information on the MOST Bus Network and troubleshooting information for common problems.
- [BPaS07302021](/bulletins/10199761.md), 2021-08-03, Service bulletin: EQUIPMENT. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2019\-2021 RDXs with a client complaint of a rattle noise coming from the Head\-Up Display \(HUD\). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

JSON: [/v1/bulletins/10172424](/v1/bulletins/10172424)

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