# Service bulletin SB\-20\-00\-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172384
- Published by NHTSA: 2020\-03\-09
- Manufacturer's number: SB\-20\-00\-001
- Manufacturer's date: 2020\-02\-19
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing enhancements for increased security, reliability, and scalability. In order for vehicles to maintain compatibility with and access to features requiring Tesla network connectivity \(such as receiving future over\-the\-air software updates, accessing the mobile app and associated features, utilizing voice commands, receiving streaming media content, etc.\), vehicles must be running software version 2019.40.2.3 or newer.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172384-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172384-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2012 to 2018 TESLA MODEL S
- 2015 TESLA MODEL X
- 2016 to 2018 TESLA MODEL X

## Recalls for the same vehicles and component

- [24V153000](/recalls/nhtsa/24V153000.md), 2024-02-27: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
- [24V051000](/recalls/nhtsa/24V051000.md), 2024-01-30: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [23V838000](/recalls/nhtsa/23V838000.md), 2023-12-12: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
- [2021038](/recalls/tc/2021038.md), 2021-01-29: Electrical
- [2016614](/recalls/tc/2016614.md), 2016-12-08: Electrical
- [2014009](/recalls/tc/2014009.md), 2014-01-21: Electrical
- [14V006000](/recalls/nhtsa/14V006000.md), 2014-01-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY; EQUIPMENT:ELECTRICAL

## Other bulletins for the same vehicles and component

- [SB\-25\-16\-003](/bulletins/11020189.md), 2025-07-04, Service bulletin: ELECTRICAL SYSTEM. On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage \(HV\) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance.
- [SB\-22\-11\-002 R1](/bulletins/11001922.md), 2024-06-20, Service bulletin: ELECTRICAL SYSTEM. One or both front door drive units and front door harnesses may require replacement due to corrosion.
- [SB\-15\-44\-006 R2](/bulletins/10234052.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some customers in Europe have vehicles with one charger, which limits the vehicle?s charging rate to 16 A when the vehicle is connected to a charging station capable of supplying more than 16 A single phase. The vehicle?s 3\-phase charging capability is unaffected.
- [SB\-18\-15\-008 R1](/bulletins/10194274.md), 2021-05-24, Service bulletin: ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Certain Model X vehicles were manufactured with triple camera windshield brackets that were not properly secured to the windshield. The bracket may look uneven and/or move when manipulated. However, there is no effect on Autopilot functionality or rear view mirror stability.
- [SB\-16\-17\-005 R1](/bulletins/10171178.md), 2020-02-10, Service bulletin: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. The Tire Pressure Monitoring System \(TPMS\) ECU has a built\-in antenna that receives signals from the TPMS sensors. Earlier versions of the TPMS ECU were equipped with an antenna that might not receive reliable readings from the front sensors, causing the TPMS indicator light to be displayed inaccurately, even when the tires are properly inflated.
- [SB\-18\-17\-010 R2](/bulletins/10171177.md), 2020-02-10, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. On certain Model X vehicles, a plug in the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug.
- [SB\-20\-17\-001](/bulletins/10171176.md), 2020-02-10, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR\-9 radar antennae, the vehicle cameras might be affected by electromagnetic interference, and Autopilot/camera alerts might be displayed.
- [SB\-19\-17\-014](/bulletins/10169818.md), 2020-01-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units \(MCUs\) may emit a faint static noise coming from the tweeters on the A\-pillar. The noise is generally heard when it is very quiet in the cabin \(the vehicle is in Park with climate control and media player off, etc.\).
- [SB\-19\-11\-005 R1](/bulletins/10166046.md), 2019-10-15, Service bulletin: ELECTRICAL SYSTEM. For some Model X vehicles, the rear door pinch sensor carrier has a gap hiding seal that applies force to the rear door exterior jamb, which might cause paint issues.
- [SB\-18\-11\-002 R1](/bulletins/10165737.md), 2019-10-07, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. On some Model X vehicles, water might enter the door latches on the rear \(Falcon Wing\) doors, which can damage the electrical components integral to door latching operation.

JSON: [/v1/bulletins/10172384](/v1/bulletins/10172384)

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