# Service bulletin 20NA020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10172288
- Published by NHTSA: 2020\-03\-09
- Manufacturer's number: 20NA020
- Manufacturer's date: 2020\-01\-28
- NHTSA component: SERVICE BRAKES, HYDRAULIC

## NHTSA's summary

This technical bulletin provides a procedure to replace the front and rear brake pads if the brakes are squealing.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172288-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172288-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes

## Vehicles listed

- 2020 CHEVROLET SILVERADO 2500
- 2020 CHEVROLET SILVERADO 3500
- 2020 GMC SIERRA 2500
- 2020 GMC SIERRA 3500

## Recalls for the same vehicles and component

- [25V768000](/recalls/nhtsa/25V768000.md), 2025-11-06: SERVICE BRAKES, HYDRAULIC:POWER ASSIST
- [25V390000](/recalls/nhtsa/25V390000.md), 2025-06-12: SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT
- [2020079](/recalls/tc/2020079.md), 2020-02-27: Brakes
- [20V116000](/recalls/nhtsa/20V116000.md), 2020-02-27: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

## Other bulletins for the same vehicles and component

- [23\-NA\-201](/bulletins/11024378.md), 2025-10-21, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM; STEERING. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp \(MIL\) Illuminated.
- [25\-NA\-065](/bulletins/11017173.md), 2025-04-24, Service bulletin: STEERING; SERVICE BRAKES; FUEL/PROPULSION SYSTEM. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [25\-NA\-019](/bulletins/11014138.md), 2025-02-11, Service bulletin: WHEELS; VEHICLE SPEED CONTROL; AIR BAGS; ELECTRICAL SYSTEM; SERVICE BRAKES. This bulletin advises the tech to check other areas that may need repair before replacing the wheel speed sensor.
- [21\-NA\-155](/bulletins/11013242.md), 2025-01-30, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- [PIT5828D](/bulletins/11012938.md), 2025-01-20, Service bulletin: SERVICE BRAKES. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code \(JL1\) be installed on their Full\-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
- [PIT6134G](/bulletins/11012932.md), 2025-01-20, Service bulletin: SERVICE BRAKES. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
- [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [PIT6134E](/bulletins/11011382.md), 2024-12-05, Service bulletin: SERVICE BRAKES. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
- [21\-NA\-089](/bulletins/11011210.md), 2024-12-04, Service bulletin: SERVICE BRAKES. This technical bulletin provides a procedure to replace the rear calipers if found packed for of mud and debris.

JSON: [/v1/bulletins/10172288](/v1/bulletins/10172288)

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