# Service bulletin PM938 2020 Versa A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10172267 - Published by NHTSA: 2020\-03\-07 - Manufacturer's number: PM938 2020 Versa - Manufacturer's date: 2020\-02\-27 - NHTSA component: EXTERIOR LIGHTING; EQUIPMENT ## NHTSA's summary Rear Combination Lamps \*\*\*\*\* Quality Action Summary \*\*\*\*\* Nissan is conducting a quality action to clean and inspect the right and left rear combination lamps and, if necessary, replace the right, left, or both rear combination lamps \(if crack is present\) on specific MY2020 Versa vehicles identified in SERVICE COMM and National Service History – Open Campaigns. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. Chemical residue from the temporary exterior finish protection chemical used during handling, transportation, and storage could cause the combination lamps to crack. \*\*\*\*\* What Dealers Should Do \*\*\*\*\* PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History – Open Campaign I.D. PM938. • \- New vehicles in dealer inventory can also be identified using DBS \(Sales\-\>Vehicle Inventory, and filter by Open Campaign\). • \- Refer to NPSB 15\-460 for additional information • \- Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to clean, inspect and, if necessary, remedy any vehicles affected by this quality action prior to sale to ensure customer satisfaction. 3. Once remedied, dealers may submit the applicable warranty claim for the action performed and release the vehicle. \*\*\*\*\* Dealer Responsibility \*\*\*\*\* It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172267-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10172267-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories, Lighting ## Vehicles listed - 2020 NISSAN VERSA ## Recalls for the same vehicles and component - [2021392](/recalls/tc/2021392.md), 2021-06-24: Lights And Instruments - [21V471000](/recalls/nhtsa/21V471000.md), 2021-06-23: EXTERIOR LIGHTING:TURN SIGNAL:BULBS ## Other bulletins for the same vehicles and component - [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018. - [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018. - [NTB22\-033C](/bulletins/10249910.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. - [NTB20\-080D](/bulletins/10249904.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. - [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB20\-080C](/bulletins/10235771.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. - [NTB03\-074Q](/bulletins/10235698.md), 2023-05-05, Service bulletin: EXTERIOR LIGHTING. HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB23\-018B](/bulletins/10234080.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. 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