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Service bulletin NTB20-014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10172254
Published by NHTSA2020-03-07
Manufacturer's numberNTB20-014
Manufacturer's date2020-02-28
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

FRONT DOOR GLASS MOVES SLOWLY IF YOU CONFIRM When raising or lowering the front left or front right door glass, it moves slower than the door glass on the other side, or moves slower when compared to a known good vehicle. ACTION 1. Replace the front door glass run rubber on the affected side. 2. Recheck the front door glass movement. If the condition as described above has not been resolved, refer to ASIST and the Electronic Service Manual (ESM) for further diagnosis.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
NISSAN MURANO2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.