# Service bulletin SSM 48552

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10171955
- Published by NHTSA: 2020\-03\-03
- Manufacturer's number: SSM 48552
- Manufacturer's date: 2020\-02\-14
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

SSM 48552 \- 2020 Various Vehicles \- Equipped With SYNC 3 \- System Stating "In Michigan" When Using Push To Talk Navigation Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michiganwhen trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in May. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171955-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171955-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2020 FORD ECOSPORT
- 2020 FORD EDGE
- 2020 FORD F\-150
- 2020 FORD F\-250 SD
- 2020 FORD F\-350 SD
- 2020 FORD F\-450 SD
- 2020 FORD F\-550 SD
- 2020 FORD FUSION
- 2020 FORD MUSTANG
- 2020 FORD TRANSIT
- 2020 FORD TRANSIT CONNECT
- LINCOLN CONTINENTAL
- 2020 LINCOLN MKX
- 2020 LINCOLN MKZ
- 2020 LINCOLN NAUTILUS

## Recalls for the same vehicles and component

- [2025554](/recalls/tc/2025554.md), 2025-10-10: Electrical
- [23V727000](/recalls/nhtsa/23V727000.md), 2023-10-27: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- [23V440000](/recalls/nhtsa/23V440000.md), 2023-06-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\)
- [2022278](/recalls/tc/2022278.md), 2022-05-30: Electrical
- [20V467000](/recalls/nhtsa/20V467000.md), 2020-08-10: ELECTRICAL SYSTEM:STARTER ASSEMBLY
- [20V414000](/recalls/nhtsa/20V414000.md), 2020-07-17: SEATS:FRONT ASSEMBLY:POWER ADJUST; AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- [20V306000](/recalls/nhtsa/20V306000.md), 2020-05-27: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
- [20V263000](/recalls/nhtsa/20V263000.md), 2020-05-08: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- [2019568](/recalls/tc/2019568.md), 2019-11-12: Electrical
- [19V805000](/recalls/nhtsa/19V805000.md), 2019-11-12: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

## Other bulletins for the same vehicles and component

- [25E10\-S1](/bulletins/11037788.md), 2026-10-02, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; POWER TRAIN. 25E10\-S1 Owner letter
- [25E10\-S1](/bulletins/11035464.md), 2026-08-03, Emissions: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. NEW VEHICLE DELIVERY HOLD \- Emissions Recall 25E10 \- Supplement \#1 Certain 2018\-2020 Model Year F\-150 Vehicles With 3.3L Engines and 2016\-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module \(PCM\) Reprogramming
- [25H05 S1](/bulletins/11031792.md), 2026-04-30, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Harvest Program 25H05 – Supplement \#1 Certain 2011\-2021 Model Year Vehicles Software Verification Harvest Program
- [SSM 54720](/bulletins/11031263.md), 2026-04-10, Service bulletin: ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION. Various 2020\-2026 Ford and Lincoln vehicles equipped with blind spot information system \(BLIS\) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster \(IPC\). This may also be accompanied by diagnostic trouble codes \(DTCs\) B118C:11 and/or B118C:15 stored in the driver door module \(DDM\), and/or B118D:11 and/or B118D:15 stored in the passenger door module \(PDM\). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z\-14A411\-B to resolve the concern.
- [SSM 54589](/bulletins/11029595.md), 2026-03-04, Other: ELECTRICAL SYSTEM. Some 2019\-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop\-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [25H05](/bulletins/11026013.md), 2025-12-03, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer\-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
- [SSM 54366](/bulletins/11025611.md), 2025-11-19, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Some 2015\-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes \(DTCs\) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis \(PC/ED\) or in Section 303\-14 of the Workshop Manual \(WSM\) has been updated to address this concern.
- [SSM 54313](/bulletins/11024526.md), 2025-10-28, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. Some 2020\-2025 various Ford and Lincoln vehicles equipped with blind spot information system \(BLIS\) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster \(IPC\). This may also be accompanied by diagnostic trouble codes \(DTCs\) B118C:11 and/or B118C:15 stored in the driver door module \(DDM\), and/or B118D:11 and/or B118D:15 stored in the passenger door module \(PDM\). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z\-14A411\-B to resolve the concern.
- [TSB 25\-2301](/bulletins/11021972.md), 2025-08-19, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. This bulletin supersedes TSB 25\-2126. Reason for update: update the Part List and Service Procedure. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: \* Harsh engagement \* Delayed engagement \* Harsh shift \* Delayed shift \* Illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTC\) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module \(PCM\) or transmission control module \(TCM\). This may be due to axial movement of the CDF clutch cylinder \(7H351\) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to documen

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