# Service bulletin IB10\-X\-004K

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10171726
- Published by NHTSA: 2020\-02\-24
- Manufacturer's number: IB10\-X\-004K
- Manufacturer's date: 2020\-01\-16
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

IN AN EFFORT FOR CONTINUOUS IMPROVEMENT, ISUZU HAS A NEED TO OBTAIN MIMAMORI ECU \(HEALTH REPORT\) INFORMATION. IT IS CRITICAL TO OBTAIN MIMAMORI ECU INFORMATION DURING THE REPAIR PROCESS. THIS INFORMATION WILL BE USED BY ISUZU ENGINEERING TO HELP DETERMINE "ROOT CAUSE" FOR CUSTOMER'S CONCERNS AND DEVELOP/VALIDATE A FIELD FIX. ISUZU RECOGNIZES THAT THE SUCCESS OF GATHERING THIS MIMAMORI ECU INFORMATION IS DEPENDENT UPON THE DEALER TECHNICIAN. BECAUSE OF THIS NEED, ISUZU WILL COMPENSATE THE DEALER/TECHNICIAN FOR THEIR TIME AND EFFOR TO PROVIDE CRITICAL INFORMATION. WHEN A VEHICLE IS PRESENTED TO A DEALER FOR REPAIR AND A DTC IS STORED IN ONE OR MORE OF THE CONTROL MODULES LISTED BELOW, ISUZU ENGINEERING REQUESTS THE MIMAMORI ECU INFORMATION BE DOWNLOADED AND SYNCHRONIZED. IMPORTANT: PERFORM THE MIMAMORI ECU DOWNLOAD BEFORE CLEARING THE DTC AND BEFORE DIAGNOSING THE VEHICLE. BE SURE THE INFORMATION IS SYNCHRONIZED BEFORE CLAIM SUBMISSION. ISUZU ENGINEERING WILL BE REVIEWING ALL CLAIMS FOR THIS DATA. \-ENGINE CONTROL MODULE \(ECM\) \-TRANSMISSION CONTROL MODULE \(TCM\) \-DIESEL EXHAUST FLUID \(DEF\) CONTROL MODULE

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171726-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171726-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2011 ISUZU F\-SERIES
- 2018 to 2020 ISUZU F\-SERIES
- 2011 to 2020 ISUZU N\-SERIES

JSON: [/v1/bulletins/10171726](/v1/bulletins/10171726)

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