Service bulletin B662119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10171500
Published by NHTSA	2020-02-18
Manufacturer's number	B662119
Manufacturer's date	2020-01-01
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE; STEERING

NHTSA's summary

LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT STRONG This Service Information Bulletin (Revision 2) replaces SI B66 21 19 dated December 2019. Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Steering, Software

Vehicles listed
BMW X3	2018, 2019, 2020
BMW X4	2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V443000	2020-07-29. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B090221	2023-07-24. Service bulletin. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B620322	2022-12-12. Service bulletin. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
SIB090121	2022-07-18. Service bulletin. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
B620222	2022-05-31. Service bulletin. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
B840421	2022-01-24. Service bulletin. Wi-Fi Hotspot is missing and inoperable.
B611621	2021-12-20. Service bulletin. The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
SIB 62 03 21	2021-10-25. Service bulletin. When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
B651121	2021-08-09. Service bulletin. SiriusXM satellite radio is not working and does not display a channel list.
B620221	2021-08-09. Service bulletin. The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.
B662119	2021-02-22. Service bulletin. LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.