# Service bulletin B660817

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10171498
- Published by NHTSA: 2020\-02\-18
- Manufacturer's number: B660817
- Manufacturer's date: 2020\-01\-01
- NHTSA component: BACK OVER PREVENTION; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin \(Revision 5\) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change. Note: This error situation can rarely if ever be duplicated on demand. Head\-unit interface software start\-up synchronization error for the rear view camera.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171498-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171498-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Backup camera, Software

## Vehicles listed

- 2018 to 2020 BMW 530E
- 2017 to 2020 BMW 530I
- 2018 to 2019 BMW 540D
- 2020 BMW 540D
- 2017 to 2020 BMW 540I
- 2018 to 2019 BMW 640I
- 2020 BMW 640I
- 2017 to 2019 BMW 740E
- 2017 to 2020 BMW 740I
- 2016 to 2017 BMW 740LI
- 2020 BMW 745E
- 2018 to 2019 BMW 750I
- 2016 to 2019 BMW 750LI
- 2018 to 2020 BMW B7 ALPINA
- 2018 BMW C 400 X
- 2017 BMW F800 R
- 2018 to 2020 BMW M5
- 2017 BMW M550I
- 2018 to 2020 BMW M550I
- 2017 to 2020 BMW M760I
- 2018 to 2020 BMW X3
- 2019 to 2020 BMW X4

## Recalls for the same vehicles and component

- [21V096000](/recalls/nhtsa/21V096000.md), 2021-02-19: BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [20V598000](/recalls/nhtsa/20V598000.md), 2020-09-30: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [20V443000](/recalls/nhtsa/20V443000.md), 2020-07-29: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
- [19V684000](/recalls/nhtsa/19V684000.md), 2019-09-27: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [19V589000](/recalls/nhtsa/19V589000.md), 2019-08-12: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
- [18V323000](/recalls/nhtsa/18V323000.md), 2018-05-16: ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

## Other bulletins for the same vehicles and component

- [B610321](/bulletins/10250893.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER; ELECTRICAL SYSTEM:SOFTWARE. SITUATION BMW AG is conducting a Voluntary Emissions Recall \(effective April 23, 2021\) on a certain Model Year 2020 \- 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Do not deliver to a customer, a New, Certified Pre\-Owned or Used vehicle subject to an emissions recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to an emissions recall. The 12 V battery’s dual storage system \(DSS\) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. The error is displayed by a red Check Control message.
- [B240223](/bulletins/10239603.md), 2023-07-24, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. BMW AG has issued an Emissions Recall \(effective March 17, 2023\) on a certain Model Year 2021 \- 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
- [B090221](/bulletins/10239599.md), 2023-07-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
- [B650414](/bulletins/10227568.md), 2022-12-12, Service bulletin: LANE DEPARTURE; UNKNOWN OR OTHER; AIR BAGS; SEATS:BARRIERS; BACK OVER PREVENTION. According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 \- Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C \- Front passenger seat occupancy detection transmitting fault\(moisture\)" is stored. The fault may or may not currently be present.
- [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\).
- [SIB090121](/bulletins/10215750.md), 2022-07-18, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade \(RSU\) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
- [B090321](/bulletins/10214254.md), 2022-06-21, Service bulletin: BACK OVER PREVENTION:SOFTWARE. In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade\(RSU\) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
- [B620222](/bulletins/10212797.md), 2022-05-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like in Eco Pro mode\). Software in the instrument cluster \(Kombi\).
- [B840421](/bulletins/10206691.md), 2022-01-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Wi\-Fi Hotspot is missing and inoperable.
- [B320420](/bulletins/10205616.md), 2021-12-27, Service bulletin: BACK OVER PREVENTION. A groaning type noise is heard during the height adjustment.

JSON: [/v1/bulletins/10171498](/v1/bulletins/10171498)

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