# Service bulletin N192265660

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10171416
- Published by NHTSA: 2020\-02\-18
- Manufacturer's number: N192265660
- Manufacturer's date: 2020\-01\-07
- NHTSA component: POWER TRAIN; ELECTRICAL SYSTEM

## NHTSA's summary

Customer Satisfaction Program \- Certain 2014\-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window \(RPO A48\) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non\-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171416-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171416-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline

## Vehicles listed

- 2017 CHEVROLET SILVERADO
- 2014 to 2019 CHEVROLET SILVERADO 1500
- 2015 to 2016 CHEVROLET SILVERADO 2500
- 2017 GMC SIERRA
- 2014 to 2019 GMC SIERRA 1500
- 2015 to 2016 GMC SIERRA DENALI
- 2018 GMC SIERRA DENALI

## Recalls for the same vehicles and component

- [2024294](/recalls/tc/2024294.md), 2024-05-24: Electrical
- [2021407](/recalls/tc/2021407.md), 2021-07-01: Electrical
- [2020505](/recalls/tc/2020505.md), 2020-10-23: Powertrain
- [20V650000](/recalls/nhtsa/20V650000.md), 2020-10-22: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [2019631](/recalls/tc/2019631.md), 2019-12-12: Electrical
- [19V888000](/recalls/nhtsa/19V888000.md), 2019-12-12: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- [2019325](/recalls/tc/2019325.md), 2019-06-28: Electrical
- [2019204](/recalls/tc/2019204.md), 2019-04-26: Electrical
- [2016068](/recalls/tc/2016068.md), 2016-02-11: Electrical
- [16V084000](/recalls/nhtsa/16V084000.md), 2016-02-11: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [N252515590](/bulletins/11027795.md), 2026-01-27, Service campaign: ELECTRICAL SYSTEM. Certain vehicles listed above, may have a condition in which the body\-to\-chassis ground strap may be corroded. Dealers will replace the ground strap.
- [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- [23\-NA\-201](/bulletins/11024378.md), 2025-10-21, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM; STEERING. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp \(MIL\) Illuminated.
- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [22\-NA\-161](/bulletins/11023368.md), 2025-09-27, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [21\-NA\-139](/bulletins/11017443.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp \(MIL\) Illuminated \- DTC P3055 Set.
- [23\-NA\-185](/bulletins/11017255.md), 2025-04-28, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; STEERING. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases \- Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.

JSON: [/v1/bulletins/10171416](/v1/bulletins/10171416)

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