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Service bulletin PIC6386

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10171301
Published by NHTSA2020-02-10
Manufacturer's numberPIC6386
Manufacturer's date2020-01-23
NHTSA componentSTEERING

NHTSA's summary

This Preliminary information communicates a parts restriction is in place for the Power Steering Gear on 2020 Cadillac CT5.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CADILLAC CT52020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
PIC6536A2025-03-12. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIC65362024-02-12. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
17-NA-0872023-11-29. Service bulletin. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
15-00-89-004F2023-09-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.